Brand Certified
McDonald's
3.0(1783 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
432 14th Street, West Point, VA
23181, United States
Certified by McDonald's • Mar 01, 2026
(804) 597-1075
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,783 reviews
5 stars
440
4 stars
327
3 stars
344
2 stars
173
1 star
499
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and unhelpful employees, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Management Issues
Several customers noted poor management and lack of training among staff, contributing to disorganization and customer dissatisfaction.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Inconsistency
The overall experience varied greatly, with some customers reporting good service and food while others had extremely negative experiences.
- FAFireball Annie1 day ago1.0The boy at the drive thru handed me a coke with two inches of soda missing out of it, and a tea that was spilling out of the top. My quarter pounder w/ cheese almost took 3 of my teeth out. It was wayyyyy beyond "shoe leather" done. This place is really hit, or miss.
- SKSreeraj Kalappurakkal4 days ago2.0Coffee was equivalent to water.. It was very cold and tasted like water.. Very poor.. Friendly staff
- CWChris W5 days ago1.0Burger with Black scrapping's all over the bun and other foreign objects I could not identify. Chicken nuggets with an onion piece and a dab of mayo in the container. Complete waist went straight in the trash.
- AGAdam GorthFeb 14, 20261.0People that run this McDonald's are terrible. Food and service suck.
- JOJennifer OsborneJan 21, 20261.0I have been craving a quarter pounder with cheese and French fries for a while now. I live 30 minutes away. Drove all the way there then waited 23 minutes the sandwich was so hard and dry there's no way they cooked it that day. The French Fry's were mushy. I was told not to go to that McDonald's. I did anyways. I should have returned my food or gotten my money back. This one really pissed me off.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in West Point, VA?
McDonald's in West Point, VA is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's West Point?
Delivery services are available daily from 5:00 AM to 10:50 PM.
How can I place an order for pickup or delivery at this McDonald's?
You can place orders for pickup or delivery online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
Which payment options are accepted at McDonald's West Point?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer a drive-thru service?
Yes, McDonald's in West Point has a drive-thru service available.
What services does McDonald's West Point provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I earn rewards at McDonald's West Point?
You can earn points for free food through MyMcDonald's Rewards. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places can I visit before or after dining at McDonald's West Point?
Nearby places include West Point Farmers Market, West Point Branch Library, and Pizza Hut, giving you options for shopping, reading, or trying different cuisines around your visit.
Where can I find additional fast-food options near McDonald's West Point?
Nearby fast-food options include Burger King, Subway, and 4 Kirklands Snack Shack, allowing for more variety in your meal choices.
Are there any convenient services near McDonald's for shopping or banking?
Yes, Dollar Tree for discount shopping and C&F Bank for financial services are located nearby for your convenience.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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