Taco Bell

3.8
580 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 840 Shenandoah Village Dr. in Waynesboro. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
840 Shenandoah Village Dr., Waynesboro, VA
22980, United States

Hours

Reviews

3.8
580 reviews
5 stars
257
4 stars
132
3 stars
64
2 stars
46
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and dine-in orders.

Staffing Issues

Many reviews highlighted a lack of staff, leading to poor service and long waits, with some customers feeling ignored.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant and restrooms, with some describing it as the dirtiest they had ever seen.

Order Accuracy

Several customers noted that their orders were incorrect or incomplete, with missing items being a common issue.

Customer Service

While some staff were praised for their friendliness, many reviews mentioned rude or unhelpful employees, contributing to a negative experience.
  • JS
    Jackson Smith
    4 days ago
    1.0
    Asked for 2 cheesy bean and rice burritos. I requested them Grill at the speaker and again when I was at the window, asking it to be grilled twice. Somehow they weren't grilled at all. This is unacceptable from my home taco bell.
  • WO
    who the oh
    Jan 3, 2026
    1.0
    Needs more joybaiting. Forgot nacho fries and forgot straws. They seemed annoyed at me being there (especially when I went back around)
  • KB
    Karen Butler
    Jan 3, 2026
    4.0
    Better than the one in staunton. Thx guys
  • KC
    Kimberly Chafee
    Dec 21, 2025
    1.0
    I waited over an hour to pick up my mobile order and still didn't get my food. First I waited in the drive thru for 30 minutes, but no one came to the intercom. Then I went inside and no one was working the registers. I eventually was able to get the attention of staff member to ask for my order but all they did was hand me two cups. I went to get my own sodas and the soda machine was out of everything except Dr pepper which wasnt what I ordered. I continued to wait for 40 minutes and still didn't receive my order so I left. There were multiple people waiting on orders and a line of cars in the drive thru and yet the employees were taking 20+ minutes to prepare a single order. I truly hate to complain because I've worked in food service but I've never had such a bad experience as this.
  • JM
    James McGinnis
    Nov 30, 2025
    2.0
    Did not have the refresca drinks anymore even though it clearly showed them on their menu

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell, 840 Shenandoah Village Dr., Waynesboro?

The drive-through is open daily from 9:00 AM to 12:00 AM.

Where is Taco Bell located in Waynesboro, VA?

Taco Bell is located at 840 Shenandoah Village Dr., Waynesboro, VA 22980, United States.