Taco Bell

3.8
574 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 840 Shenandoah Village Dr. in Waynesboro. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
840 Shenandoah Village Dr., Waynesboro, VA
22980, United States

Hours

Reviews

3.8
574 reviews
5 stars
257
4 stars
132
3 stars
63
2 stars
44
1 star
78

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times and poor service due to insufficient staffing, with many feeling neglected or ignored.

Cleanliness

Multiple reviews highlighted unsanitary conditions in both the dining area and restrooms, leading to a negative perception of the establishment's hygiene.

Order Accuracy

There were numerous complaints about incorrect or incomplete orders, with many customers receiving the wrong items or missing components.

Customer Service

While some employees were praised for their friendliness, many reviews noted rude or unhelpful staff, contributing to a poor overall experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
  • TL
    Thomas L
    Nov 10, 2025
    1.0
    No breakfast
  • EA
    Emily Anna
    Oct 12, 2025
    1.0
    If there were zero stars I'd give them that. We got to the drive thru at 7:30pm tonight (sunday) and there was one car in front of me. I was told they didnt have enough people and they were too busy to take my order, which wasnt huge literally just a few soft tacos. I would have been willing to wait a few minutes but couldnt even get a word in before the guy told me I had to leave because they were just too busy for my order. We left and went to popeyes🤷‍♀️
  • TM
    Thomas Marshall
    Oct 12, 2025
    1.0
    Never enough staff. Waited over 30 minutes for $7 worth of food. People were complaining but I ordered online so there was no way to cancle the order.
  • VP
    Vira Patel
    Oct 2, 2025
    1.0
    This establishment was horrible and the staff were incredibly rude. The soap disperser in the women’s restroom wasn’t even on the wall. I asked if my order had gone through, and the employee that was helping me took a look, and then went on break. I was on a bus trip when this had happened for a school activity, and I held up two 840 Shenandoah Village Dr, Waynesboro, VA 22980 buses because the employee decided to be petty after I asked if my food was ready after waiting for 30+ minutes, and held it back for another 15. A nice old lady asked me how long I’d been waiting after I ordered, and I said about 40 minutes. She walked out the door and left. At this point, my teacher had to come into the store, and ask me what was going on because I was 10 minutes late to getting to the bus. I had ordered 30 minutes before this. Overall, save your time and find another place to eat, or another Taco Bell.
  • JN
    John Nagelkirk
    Oct 1, 2025
    2.0
    This is a little late in coming, but I strongly felt the need to pass this on. I visited this location on 25 Aug 25 at around 1740 during a bus trip stop for dinner. My first stop when entering the restaurant was to the bathroom, and it was the most disgusting thing I've ever seen. There was no urinal, so one was forced to use the only stall, and I left without using it because there was fecal matter all over the stool, floor and walls. I washed my hands thoroughly and left, then going to the food ordering counter. I waited for an associate as I had questions before placing an order, but after several minutes and having not even been acknowledged, I turned to the self-service kiosk. Here I found the screen smeared with what I don't know and I had no desire to touch it, so returned to the counter. After a few more minutes and still no acknowledgement, I left without a meal. Their food might be excellent, I don't know. But after seeing the restroom and ordering kiosk, I started to wonder what level of cleanliness might exist in the kitchen and elsewhere. Hopefully by now they've resolved those issues and somebody can report on it accordingly.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell, 840 Shenandoah Village Dr., Waynesboro?

The drive-through is open daily from 9:00 AM to 12:00 AM.

Where is Taco Bell located in Waynesboro, VA?

Taco Bell is located at 840 Shenandoah Village Dr., Waynesboro, VA 22980, United States.