Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, especially for drive-thru and mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant and bathrooms, with some describing it as the dirtiest they have encountered.
Staff Attitude
Feedback indicated that staff were often rude or unhelpful, with several customers expressing frustration over poor customer service.
Food Quality
While some customers enjoyed their food, many reported cold or poorly prepared items, leading to dissatisfaction with the overall quality.