Papa Johns Pizza

Reviews

• JB

  J Brady

  Oct 9, 2025
  1.0
  This store has more bad reviews than good ones. Complaints are consistently repetitive, but guess what. They don’t care and it’s obviously demonstrated in the food they put out and the absence of customer service. Management and owners don’t care. I ordered 2 pizzas, garlic knots, boneless wings and sauces. One slice of pizza had nothing on it… run out of toppings? Garlic knots were drowning in sauce and inedible, the second pizza (not pictured) was missing a topping and we were missing ALL of the marinara sauces I ordered and was charged for. Called to speak to manager the next day as instructed by the employee on the phone and was told the mgr not there. Told to call the day after…AGAIN…manager not there. Gave my number and requested a call back. No call back received. Called again (next day) and no manager and they say it’s too late to do anything about it because I didn’t talk to gen mgr sooner. You can’t make this up. Customer service is horrible. Just lost a customer. Kenny is supposedly the General Mgr who is never in the store and refuses to talk to a customer. Per Brittany another supposed mgr said that Kenny the general manager said he watched a video and there was nothing was wrong. Here are just a couple of pics, but what really ruins this for me is the poor customer service. This is about Stuarts Draft Papa Johns.
• ML

  Michael Lawhorn

  Sep 18, 2025
  5.0
  Real people
• BB

  Bryan

  Jun 19, 2025
  1.0
  I ordered a pizza from here and both my wife and I got very sick from eating it. I called the store the next morning to let the manager know about this issue and that there could be spoiled ingredients. The manager was extremely rude and instead of listening to my concern, he denied there being an issue with their pizza and acted like I crazy and harassing them. He even started cursing at me before I hung up. IF you want terrible ingredients and terrible pizza, please visit the stuarts draft papa johns.
• RM

  Rebecca Ann Miller

  Jun 7, 2025
  5.0
  Easy order via calling. Simple survey at end of ordering. Nice and professional person taking order. Workers in the store are very nice and accommodating. Food is always good. I call Papa John's just for their wings because they are my favorite over all other pizza places. The only problem I have is, I think they are too high on their prices and that's the reason that I will go to other pizza places and skip having my favorite wings. Papa John's is a special occasion choice only.
• MF

  Matthew Falls

  May 25, 2019
  1.0
  Horrible management. Depending on the mood of who answers the phone will depend on if they deliver or not.

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