Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,719 reviews
5 stars
534
4 stars
374
3 stars
306
2 stars
162
1 star
343
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty tables and the presence of flies, contributing to a poor dining experience.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and inadequate staff training, which affected overall service.
- SCSyd Crowbar1 day ago1.0I wish i could give this mcdonalds 0 stars. i’ve worked in the town center for about a year now, and i can’t remember a single time they’ve gotten my order right. Today they messed up my order horrifically. They took my order incorrectly in the drive through i believe, due to them leaving a trainee to work it by herself. At the payment window they tried ringing me up for a rachelle, to which i corrected the man ringing me up and repeated my entire order. They still rung me up for the mobile order. At the food window they handed me her food and i repeated myself a multitude of times just trying to get a coffee. The manager i believe was the one to give me my coffee, and she didn’t apologize once for the fact that they royally screwed me over. This is a horrible location, and i recommend you go elsewhere for quick and cheap food.
- ARAshlynn RamseyJan 2, 20261.0I had DoorDash a strawberry milkshake and two strawberry cream pies. The milkshake I got wasn’t even a milkshake. It was a smoothie, but they made it look like a milkshake. And the pies that I got were burnt and looked terrible. Never ordering from that McDonald’s again.
- LWLatrice WhiteDec 30, 20251.0Very rude in the drive thru window. Never again!
- AJAngel JonesDec 23, 20251.0If I could give zero I would, they messed my order up 3 times. If we had an allergy we would be messed up. When I tried to get my order fixed I was met with attitude. The worst McDonalds in Virginia . If you need a pit stop go anywhere else.
- TFTake FlightDec 5, 20251.0Avoid this McDonald’s at all cost none of the workers have any clue what they’re doing they get an attitude when you ask for where your order is and after waiting over an hour and then refuse to give you a refund absolutely not drive somewhere else outside of Waynesboro to get from McDonald’s. Entire lobby was full of people waiting for food and they wouldn’t give anybody refund so people were walking away and leaving food behind.
Frequently Asked Questions About McDonald's
What are the regular opening hours for the McDonald's at 720 Town Center Dr, Waynesboro, VA?
The McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service? If so, what are the drive-through hours?
Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.
Can I order McDonald's delivery from this location? What are the delivery hours?
Delivery is available every day from 5:00 AM to 11:45 PM.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's support mobile ordering and curbside pickup?
Yes, mobile ordering and curbside pickup are available.
Where can I find the menu for this McDonald's location online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there free WiFi available at this McDonald's?
Yes, the McDonald's offers free WiFi to customers.
Which nearby places can I visit before or after grabbing a meal at this McDonald's?
Nearby you can visit Starbucks for coffee, ALDI USA for groceries, or the UPS Access Point for shipping services.
Are there other fast food options close to this McDonald's?
Yes, other nearby fast food options include Chick-fil-A, Taco Bell, and Jersey Mike's Subs.
If I need to get a mobile phone or telecom service near McDonald's, what stores are nearby?
Nearby mobile phone stores include T-Mobile, Sprint Store, and AT&T Store.