McDonald's

3.4
1706 reviews
Get DirectionsCallWebsite

Business Details

720 Town Center Dr, Waynesboro, VA
22980, United States
(540) 943-8525
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
720 Town Center Dr, Waynesboro, VA
22980, United States

Hours

Reviews

3.4
1,706 reviews
5 stars
534
4 stars
372
3 stars
305
2 stars
160
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about fries and burgers.

Cleanliness Issues

Several customers noted unsanitary conditions, including flies and dirty dining areas.

Staff Attitude

While some praised friendly staff, many others reported rude interactions and lack of accountability from management.

Inconsistent Experience

The overall experience varied greatly, with some customers having positive visits while others faced significant issues.
  • BB
    Ben
    Nov 15, 2025
    1.0
    What's an acceptable time to wait for two happy meals? Four minutes? Six minutes? We ordered in the lobby, and it took 18 minutes. And they gave me an incorrect burger. Don't order food from here.
  • CS
    Carla S
    Nov 3, 2025
    1.0
    I sat in line for 15 minutes for an order of fries. 2 cars in front of me and when I Finally get to window no apology for the wait or hello given. Was actually handed a drink I didn’t order and had to tell the fella that all u got was an order of fries. No Hank you. No have a good evening. Nothing. Oh and the fries were not even piping hot.
  • ZW
    Z Wright
    Nov 1, 2025
    1.0
    Went there last night and absolutely no one was there but we had to wait about 10 minutes for drive thru service. Then whenever the woman took our order she was somewhat rude. We then were able to watch her make our milkshakes which looked disgusting and unsanitary and it also tasted weird. Once she handed us our food, part of our order was incorrect and all of our food just tasted bad. Must be old grease or something but the food was terrible. And lastly we had to circle around after we went through drive thru because the woman didn’t give us sauce like we asked and then we had to wait for another lady to find sauce and the sauce was old and slimy. A complete waste of money going here.
  • AD
    Amy Devilbliss
    Oct 26, 2025
    5.0
    Drive through was pretty quick and our order was correct. The ladybug the drive through was nice
  • JC
    Judith Cook
    Oct 21, 2025
    5.0
    I wanted to say I had exceptional service today thanks to MJ! He is a great example of how employees should treat their customers and their job!!!! I would highly recommend this mcdonalds! I travel and this is by far the best one I been to.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular opening hours for the McDonald's at 720 Town Center Dr, Waynesboro, VA?

The McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service? If so, what are the drive-through hours?

Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.