Dunkin'

Reviews

• GS

  Gabriel Salzman

  3 days ago
  5.0
  My local and favorite Dunkin! I’ve came during all different hours and the staff is fantastic and super duper sweet! Always leave very happy with my coffee n food!
• CB

  Christian Beverlin

  6 days ago
  1.0
  Every time I’ve tried to get coffee there it’s 6 times out of 10 bad, really watery and tastes like it was made in a prison toilet. One day it will get good and the next day it is the worst coffee
• ER

  Erin Renick

  Nov 16, 2025
  5.0
  Always good, usually quick!
• MM

  Michelle McDaniel

  Nov 14, 2025
  1.0
  I placed a mobile order at the Waynesboro, Va location and when my husband picked up the order they informed him that they were short 6 donuts. This was a custom order as it was for a cheer team so we needed exactly what we had ordered. They just stood there staring at my husband clueless as to what to do. They ended up calling the Fishersville, Va location for the missing donuts. When my husband brought the order home, the quality of the donuts from the Fishersville restaurant was far better than what the Waynesboro location had given us. The other 18 donuts did not meet my expectations. The leftover donuts were so dry the next day that we couldn’t even eat them. I spent almost $60 on this order. I called to speak to a manager, but ended up speaking to a very rude young lady who said the manager wasn’t there and she was the shift lead. She told me it wouldn’t do any good to speak to him anyway because he didn’t care and neither did corporate. I told her about my dissatisfaction with my order and she told me she couldn’t give my money back because I didn’t like the way the donuts looked. She said, “We have a bunch of high school kids working here so maybe we need to fire them and get a whole new staff.” I have reached out to corporate multiple times and my issue still has not been resolved 3 weeks later. I was promised a full refund, but never received it. They just keep giving me the run around. I’m afraid the rude young lady I spoke to at the Waynesboro location was indeed correct. They do not care! This is what is on the Dunkin website … Make It Right Guarantee From now on, your Dunkin' run comes with a promise: If your order ever misses the mark, just let us know and we'll make it right. They do not stand behind this promise.
• MR

  Mr Randy

  Oct 12, 2025
  1.0
  I had the worst drive through experience that I’ve had in years this past Saturday am. Unbelievably long wait for a cup of regular coffee, poor communication at the speaker and I certainly will never return. I would advise anyone even considering this place to avoid at all costs.

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