Business Details
About
Mexican Restaurant
Chipotle Waynesboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
271 reviews
5 stars
103
4 stars
30
3 stars
14
2 stars
22
1 star
102
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unclean conditions, including dirty tables, overflowing trash, and messy food preparation areas.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, stale ingredients, and missing items from orders.
Customer Service
Many reviews mentioned rude or unhelpful staff, with complaints about poor service and lack of attention to customer needs.
Inconsistency
Frequent inconsistencies in food preparation and portion sizes were noted, leading to dissatisfaction among returning customers.
Management Issues
Several reviews suggested a need for better management and staff training to improve overall service and food quality.
- LHL. Harrison4 days ago1.0I was so excited that they were coming to Waynesboro only to find the restaurant unclean and unwelcoming. 2 visits only to find empty food bins at the counter not to mention all the dirty dishes stacked up in the back. Seems like noone is making an effort to present a great atmosphere. Hope it improves so I can go back.
- MAMaria AriasNov 14, 20251.0Horrible service from the lady in the front , this young female does not even want to make a tip in her life , never coming back to this location. When I asked her how much was for extra chicken her answer was “ i don’t know “ when she was the one charging costumers…. Plus when I asked her why the chicken was in such small pieces she said “ idk they cut it like that and just gave me a small spoon “ so the lady working today , Friday 14th in the morning shift … just go back and maybe send some job applications to a different place …
- SLStephen LewisNov 13, 20255.0Came in today for a steak and rice bowl. This is so good. Haven't been to Chipotle in awile. Glad I cane in today. Will def be back. BAMA TRUCKER - ROLL TIDE
- ABAngel BrownOct 30, 20251.0This my first time ever leaving a comment because ever single time I come or I get my food it’s trash , starting from the customer service to the food ! Unwelcoming & never have any ingredients , not cooked correctly or something . I moved out here 5 months ago and everytime I come they always say they don’t have this or don’t have that without offering to make it or anything . I absolutely love chipotle since a kid and this the first time I moved to an area where the chipotle taste so nasty . They always out of salad dressing at this point don’t even sale it . I’m currently waiting on my DoorDash order now hoping it will be better each time and I’m always disappointed , my dash already how rude & unfriendlandy they was to him ! * 1st review in my life * This my first time coming to the reviews and it makes total sense , I’m not the only one !
- CMChris MeyerhoffOct 28, 20254.0The other reviews almost scared me away, but I wouldn't hesitate to come here! Totally fine, clean dining room when I arrived, friendly service and they were hustling for a mini dinner rush. Also one of the most stuffed/awesome quesadillas I've had in a long time! (I don't do online orders so can't speak to that but walking in and ordering was smooth and pretty quick!)
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Waynesboro offer?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
What are the opening hours of the Chipotle Mexican Grill in Waynesboro?
Chipotle Waynesboro is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Waynesboro?
It is located at 1960 Rosser Ave, Waynesboro City, VA 22980, USA.
How can I order food from Chipotle Waynesboro online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Waynesboro have any loyalty or rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill in Waynesboro for inquiries?
You can reach them by phone at +1 540-470-6018 or via email at VA.4012.Waynesboro@chipotle.com.
What other dining options are available near Chipotle in Waynesboro?
Nearby dining options include Ruby Tuesday for burgers, Popeyes® Louisiana Kitchen for fast-food chicken, Texas Roadhouse steakhouse, KFC for chicken, King Garden for Chinese buffet, Starbucks for coffee, and Spoons Frozen Yogurt for desserts.
Are there any automotive services close to Chipotle Waynesboro?
Yes, Take 5 Oil Change and Mike’s Transmissions are nearby for automotive repairs and maintenance, and Tidal Wave Auto Spa offers car wash and detailing services.
Can customers find convenient services like banking or pharmacy near Chipotle in Waynesboro?
Yes, Atlantic Union Bank and PNC ATM are nearby for banking services, and Walmart Pharmacy is also close for pharmaceutical needs.
What nearby places would be helpful for visitors traveling to Chipotle in Waynesboro?
Visitors might find 7-Eleven and On the run gas stations useful for refueling, and the Wingate by Wyndham Waynesboro hotel nearby for accommodation.