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Arby's

4.0
(732 reviews)
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Business Details

204 Rosser Ave, Waynesboro, VA
22980, United States
(540) 943-2584
http://www.arbys.com/locations/us/va/waynesboro/204-rosser-ave/store-1470
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
204 Rosser Ave, Waynesboro, VA
22980, United States

Hours

Reviews

4.0
732 reviews
5 stars
352
4 stars
193
3 stars
99
2 stars
26
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being fresh and enjoyable while others were cold or tough.

Service Speed

Drive-thru service was frequently criticized for being slow, with long wait times reported.

Staff Attitude

While many reviews praised friendly staff, there were notable complaints about rude behavior from management and some employees.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to dissatisfaction.

Cleanliness

The restaurant was generally noted for being clean, including dining areas and bathrooms.
  • KR
    Krystian Russell
    Feb 17, 2026
    5.0
    I'm not sure why Arby's gets so much flack all the time. They're food is really good and my order is right all the time. Maybe it's just this location, but they do a great job.
  • MB
    Michelle Bissonette
    Feb 16, 2026
    4.0
    Drive thru Service takes way too long.15-20 minutes the last time I was there.
  • DK
    Deborah Kirhcner
    Feb 14, 2026
    1.0
    Order the new 799 box. Also ordered a brisket sandwich for my boyfriend and a crispy chicken sandwich for my daughter. The crispy chicken sandwich was perfect, however everything else was definitely hours old my my boyfriend ended up throwing away the brisket sandwich because it was so tough. He's literally couldn't even chew it. $9 for a sandwich that definitely was at least 3 or 4 hours old. Everything in the box was either cold or tough and you can tell and it just been sitting forever. We came at like 5:00 so I don't know why or how. Everything was so old but very disappointing. Definitely will never go back to this location
  • GF
    Gloria F
    Feb 4, 2026
    5.0
    Friendly staff accurate order every time
  • CN
    Chris Nott
    Nov 7, 2025
    5.0
    Had the turkey gobbler and it was very good. Service was quick
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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