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McDonald's

3.3
(1141 reviews)
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Business Details

104 N County Dr, Waverly, VA
23890, United States
(804) 834-2964
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
104 N County Dr, Waverly, VA
23890, United States

Hours

Reviews

3.3
1,141 reviews
5 stars
349
4 stars
209
3 stars
219
2 stars
113
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Customer Service

While some reviews praised friendly and helpful staff, others noted rude behavior and poor service experiences.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and restrooms.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others reported issues like cold food and bugs in drinks.
  • TB
    troy b
    Feb 20, 2026
    5.0
    McDonald's chicken is always good to me ❤️
  • DW
    David Wilson
    Jan 17, 2026
    3.0
    Took awhile to get the food in drive thru.
  • PF
    Paula Fortune
    Dec 5, 2025
    5.0
    Great customer service. Very friendly!
  • EF
    Elisa Faison
    Nov 2, 2025
    5.0
    Their customer service is awesome and they do a really great job to make you feel welcomed. Food is always fresh
  • SW
    Sierra Waskewich
    Oct 9, 2025
    1.0
    I went there tonight at 10:30 on the dot waited at the drive-through Mike for about five minutes saying hello and trying to get their attention. No one responded so I drove around the building as I’m driving around the building. They are laughing through the windows right next to the windows honestly very upset about this experience considering they close at 11 it’d be a different story if I got there At 10:55 I would be a little understanding with that but 30 minutes still closes a little ridiculous
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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