McDonald's

3.3
1139 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
104 N County Dr, Waverly, VA
23890, United States

Hours

Reviews

3.3
1,139 reviews
5 stars
347
4 stars
210
3 stars
218
2 stars
113
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were also complaints about rude service and long wait times.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty bathrooms and overall untidy conditions in the restaurant.

Wait Times

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

There were consistent complaints about incorrect orders being served, with many customers expressing frustration over missing items.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others reported issues such as cold food and unsatisfactory preparation.
  • PF
    Paula Fortune
    Dec 5, 2025
    5.0
    Great customer service. Very friendly!
  • EF
    Elisa Faison
    Nov 2, 2025
    5.0
    Their customer service is awesome and they do a really great job to make you feel welcomed. Food is always fresh
  • SW
    Sierra Waskewich
    Oct 9, 2025
    1.0
    I went there tonight at 10:30 on the dot waited at the drive-through Mike for about five minutes saying hello and trying to get their attention. No one responded so I drove around the building as I’m driving around the building. They are laughing through the windows right next to the windows honestly very upset about this experience considering they close at 11 it’d be a different story if I got there At 10:55 I would be a little understanding with that but 30 minutes still closes a little ridiculous
  • KK
    Kate
    Sep 30, 2025
    1.0
    I went to this McDonald's and at first I had no problems, but when I decided to pull over and check my cup I found a BUG in it. please be weary of your drinks !
  • CS
    charles southworth
    Sep 27, 2025
    4.0
    What I got was very good. They were busy waited for 20 minutes. Need more help.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Waverly, VA?

McDonald's in Waverly, VA operates from 5:30 AM to 10:00 PM Monday through Thursday, 5:30 AM to 11:00 PM on Fridays and Saturdays, and 6:00 AM to 10:00 PM on Sundays.

What are the McDonald's drive-thru hours in Waverly?

The drive-thru is open from 5:30 AM to 10:00 PM Monday through Thursday, extends until midnight on Friday, 5:30 AM to 11:00 PM on Saturday, and 6:00 AM to 10:00 PM on Sunday.