McDonald's

3.5
1044 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
351 Broadview Ave, Warrenton, VA
20186, United States

Hours

Reviews

3.5
1,044 reviews
5 stars
358
4 stars
224
3 stars
188
2 stars
87
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers received hot and fresh meals, while others reported cold or improperly cooked food.

Service Speed

Service speed is often criticized, with many customers experiencing long wait times, especially during busy hours.

Cleanliness

Some reviews mention cleanliness and organization issues within the restaurant.
  • LB
    Laura Burgess
    Jan 2, 2026
    1.0
    Went to the drive thru to order. Got 10 piece nuggets and fries. Fries are cold and soggy. Asked for 1 BBQ and 1 Honey sauce. Looked in the bag before driving off and no honey sauce in bag at all. Asked lady at window and she would not give me the sauce until I handed her my bag back. On top of she had no gloves on and went all through my bag and pulled out the BBQ sauce and put Honey instead. Now I have no BBQ sauce. On top of my fries that were exposed were touched by an unclean hand. If the McDonald's is that hurt up over sauces then you need to figure out something. Absolutely unacceptable and will not return to this location. Never in my life have I been treated in such a way that you need to dig through my food bag over a simple pack of sauce. Not ok at all.
  • LW
    lexi witte
    Dec 27, 2025
    1.0
    I dont know if if was she or he but at the window when I was receiving my food they wouldn’t even speak or smile…..what type of customer service is this…..
  • VK
    Venus Kinsley
    Dec 18, 2025
    5.0
    I come here for breakfast some days and the lady that works the drive thru in the mornings is always so delightful and nice. Appreciate her kindness!
  • AF
    annette fiddler
    Dec 5, 2025
    2.0
    Coffee was good--and cheap--but lukewarm. When I asked that it be heated, when they said they did, it was STILL lukewsrm!⁶
  • MD
    Mother of DRAGONS
    Dec 3, 2025
    1.0
    This should be 0 star everytime i order its always missing 1. Today my husband order is take out wait for almost an hour then of course rush home coz everyone is hungry then missing a whole meal... What a scam besides most of the staff is attitude!!!! Plus we are trying to call , no answer they just hang it out...

Frequently Asked Questions About McDonald's

What are the regular dining hours of McDonald's at 351 Broadview Ave, Warrenton, VA?

The restaurant is open daily from 6:00 AM to 11:00 PM.

When is McDonald's delivery service available?

Delivery is available Monday to Friday from 5:00 AM to 10:30 PM, and on weekends from 6:00 AM to 10:30 PM.