Subway

Reviews

• SJ

  Stephanie Johnson

  Mar 28, 2026
  5.0
  I went to the one for an app order out on battlefield in chesapeake by the foodlion Sandwich was made perfectly. It was ready when I got there. The store looked clean. I did ask for it to be cut into four pieces and was only cut in 2..... Can't get everything.Thank you for the great sandwich
• TT

  ThyAnh Tran

  Feb 28, 2026
  1.0
  The indian lady working was rude and acted like me ordering was a nuisance. I ordered a footlong sub and 2 protein wraps and she would.not make the protein wraps the way I wanted. She said I could not substitute or add anything only remove items. This is the first time this has ever happened at Subway. I mean she would.not even sub the garlic aoli for oil/vinegar... it was just crazy to me. Then when cashing out, she had two bags in front of me. When I grabbed the bags, she yelled at me and snatched one back saying it wasn't mine. There was no one else in the store. How was i supposed to know when u put them both right next to eachother on the counter. Rude. Will never be back to this location. Rather drive a little further for good service. No wonder subways are down in sales and going out of business. Smh
• CA

  Caroline Altman

  Dec 12, 2025
  5.0
  Hands down the best Subway in the area! The employees were incredibly nice and helpful from the moment I walked in. You can tell they care about both their customers and the food they serve. Everything was fresh, delicious, and made perfectly. Such a great experience overall. I highly recommend this location and will definitely be back!
• MW

  Mandy Wilson

  Mar 12, 2025
  1.0
  I am writing to express my frustration regarding a recent experience. I placed an online order and arrived to pick it up, only to encounter multiple issues with my order and customer service. When I arrived, I checked the pickup shelf, and an employee named Arianna told me my order should be there. However, I immediately noticed that the sandwich was incorrect, as I had ordered a footlong, not a six-inch. Arianna acknowledged the mistake and offered to remake it. I suggested simply making an additional six-inch rather than remaking the entire order. At that point, she informed me that they were out of the Italian Herbs & Cheese bread I had originally selected. Another employee was asked to confirm the bread type, but she was unsure. I asked what bread options were available, and Arianna listed several, none of which matched my original selection. When I questioned whether my sandwich had been made with the wrong bread without informing me, she did not provide a clear answer. I explained that if the requested ingredients were unavailable, my order should have been canceled rather than modified without my consent. At that point, I requested a refund, as I did not want to pay for an order that was incorrect. Arianna stated that she could not issue a refund and that I would need to dispute the charge with my bank. I found this response unacceptable and asked to speak with the manager. Arianna claimed there was no manager on duty and initially refused to contact her. After insisting, she attempted to reach her manager, who did not answer. Eventually, when the manager returned her call, I was told that I would need to return the next day to resolve the issue. I said I asked to speak to your manager and Ariana goes she didn’t want to speak with you. However, I explained that I would be unable to do so due to my work schedule. I then requested the store’s contact information, the manager’s name Shilah and Arianna’s name. Arianna became visibly frustrated when I asked her to write it down, and as I left, she laughed at me, which I found to be unprofessional and disrespectful. This experience was extremely disappointing, and I would like a resolution. I expect a full refund for my order and assurance that staff members are properly trained to handle customer concerns professionally.
• CH

  Chris Hill

  Dec 19, 2020
  5.0
  Fast service and good food

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