Brand Certified
Wingstop
3.1(130 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
853 Kempsville Rd Ste 102, Virginia Beach, VA
23464, United States
Certified by Wingstop • Mar 01, 2026
(757) 495-0270
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Virginia Beach. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.1
130 reviews
5 stars
55
4 stars
11
3 stars
3
2 stars
9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised staff like Parth for their friendliness and helpfulness, others reported rude and unprofessional behavior from employees.
Food Quality
The quality of food is inconsistent, with some customers enjoying the wings while others complained about overcooked, salty, or poorly flavored items.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to frustration among customers.
Wait Times
Customers frequently noted long wait times for food, both for in-store and delivery orders, often exceeding the estimated preparation times.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, with some customers describing the environment as dirty or poorly maintained.
- DWDavio Wallio5 days ago1.0I love wingstop so decided to try this location always get garlic Parmesan and original hot and was very disappointed the garlic Parmesan looks like I order plain wings literally and don't taste nothing or look like any other wingstop locations even the original hot flavor wings were dry like I got em from 711i am hella pissed to the point I wanna dispute the charge because I feel like I just got scammed this wings are so dry with no seasoning even the bottom of the container is dry with nothing which was odd as hell I've never in my life order hot wings and they be dry with no sauce at the bottom but the fries was on point crispy seasoned just right better than any other wingstop frys usually cause there soggy so I was excited for at lease!
- RRRob15Feb 24, 20265.0Manger on Feb 24th 2pm is excellent/ Good customer service/ I would recommend going here.
- AAakaki alpaidzeFeb 22, 20265.0I go here maybe once-twice a week, they always treat me with friendship and respect and food is 8.5/10 times exactly how it should be. Lot better than most 90% of the places
- AQAug QuiFeb 16, 20261.0Who decides this is the stuff they want for dinner wings stink so bad I can’t believe people actually eat this crap with so many better but worse options out there🤦🏽🤷🤔
- TCT CFeb 16, 20261.0I placed an order through the app And a DoorDash driver failed to pick The order up because the food has sat for so long. All I want was a refund because it was ordered through Wingstop and I paid Wingstop. I was told by DoorDash that I had to get a refund from Wingstop when I got on the phone with this store the shift lead Monte told me “ I guess it’s my fault that a driver didn’t come pick up an order” No one placed blame the people at Wingstop so I don’t how Monte went so quick into being a victim in the situation, but if he didn’t have the brain capacity to handle the situation he could’ve had his manager take care of it. My husband placed another order and went to the store(which was missing several items) All the animosity that monte had over the phone was gone when my husband came in the store and he also still had no clue how to handle a refund situation which if you’re a leader on the shift that’s kind of embarrassing ! To make matters worse after calling the next day 2/16 I spoke to an actual manager and he was just as bad he cut me off multiple times and actually agreed with the stupid statement monte made to me TERRIBLE CUSTOMER SERVICE !
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the delivery hours for Wingstop in Virginia Beach?
Wingstop offers delivery from 10:30 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.
Does Wingstop in Virginia Beach have a drive-through?
No, Wingstop in Virginia Beach is closed for drive-through service every day of the week.
What pickup and delivery services does Wingstop offer?
Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
What are the pickup hours at Wingstop in Virginia Beach?
Pickup is available from 10:30 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.
During what hours can I place a takeout order at Wingstop?
Takeout orders are accepted from 10:30 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.
What payment options are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
How can I order online from Wingstop in Virginia Beach?
You can order online for carryout or delivery through Wingstop's website at https://www.wingstop.com/location/wingstop-2305-virginia-beach-va-23464/menu.
Are there any popular restaurants near Wingstop in Virginia Beach?
Yes, nearby restaurants include Domino's Pizza, Moe's Southwest Grill, Vino Italian Bistro Kempsville, Frankie’s Place for Ribs, and Papa Johns Pizza. You can explore these options before or after enjoying your meal at Wingstop.
What other services are available near Wingstop in Virginia Beach?
Nearby services include banks like BB&T and TowneBank, a Shell Gas Station, gyms such as Kosama Virginia Beach and Burn Boot Camp, and health services like Ivy Rehab Physical Therapy, making it convenient to combine errands with your Wingstop visit.
What places of interest near Wingstop in Virginia Beach can help with financial and health needs?
Near Wingstop, you can find financial services from Vita Kenney and Joshua Graham, money transfer services at Western Union, and pharmacies like Rite Aid for your health and wellness needs.
Brand Certified Facts from Wingstop
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Certified March 01, 2026Yext Knowledge Graph
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