Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Virginia Beach, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Virginia Beach, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
438 reviews
5 stars
174
4 stars
104
3 stars
67
2 stars
29
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders and inconsistent quality, particularly with specific items like lemonade and chicken sandwiches.
Cleanliness
The location was noted for being clean, with some customers praising the cleanliness of the dining area.
Long Wait Times
Several customers expressed frustration over long wait times in the drive-thru and for food preparation.
- RCRobert CateraDec 22, 20255.0Great chicken nuggets!
- CHCharlene HaywardNov 1, 20251.0ABSOLUTELY APPALLED at the customer service I just received.
- CWCathy WrightSep 5, 20251.0Not a great experience at all. Went through the drive-through to order a single hamburger with lettuce and extra pickles and extra tomatoes only. Drive-through worker was rude and kept interrupting and said things like just tell me what you want even though I had already told her 3 times. I chalked it up to a possible bad speaker and went inside to make sure they had heard what I wanted where I was treated with slight annoyance and indifference and had to wait for 10 minutes for them to make the sandwich. Drive-through worker handed me the bag never said thank you for sorry for the wait. Just overall poor service and a worker with attitude. Will not go back. Not that they care. Was very much reminded of the horribly run McDonald’s at Great Neck and Shore Dr people were always posting about on the Next Door app.
- KKKaterina KAug 1, 20255.0Good!
- BGBryan GibbsJul 21, 20251.0terrible service got my order completely wrong i tried to call their store phone 29 times and then on the 30th call they took their phone off the hook i will be trying to find out their corporate number and or email and report this, this is the 6th time they have done me this way and if i could give 0 stars thats what i would give
Frequently Asked Questions About Wendy's
Is Mill Dam Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1572 Mill Dam Road?
The drive-through at Wendy's is open from 6:30 AM to midnight Monday, Wednesday through Sunday, and from 8:00 AM to midnight on Tuesday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Virginia Beach serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's app or at order.wendys.com by selecting this location to place your pickup or delivery order.
What payment methods does this Wendy's accept?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find the menu and prices for this Wendy's?
Menu and pricing information are available online at menu.wendys.com or through the mobile app by selecting this Virginia Beach location.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location features a drive-thru window for your convenience.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby notable places include Subway for sandwiches, Cowboy Neil’s Tex-Mex Cantina for Mexican cuisine, and Starbucks if you want coffee or a snack before or after your meal.
If I'm coming to Wendy's, are there any nearby fitness or wellness centers I can visit?
Yes, you can visit Fitness Together gym or Hilltop Massage Therapy which are close to this Wendy's location in Virginia Beach.
Are there beauty or grooming services nearby Wendy's?
Nearby beauty options include VB Nails, Nail Lab, and Supercuts hair salon, all conveniently close to this Wendy's location.
How can I provide feedback or contact this Wendy's location directly?
You can call the Wendy's location directly at (757) 496-2863 or reach the Customer Care team via their Contact page for questions or feedback.