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Wendy's

3.8
(899 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3382 Virginia Beach Blvd., Virginia Beach, VA
23452, United States

Hours

Reviews

3.8
899 reviews
5 stars
385
4 stars
227
3 stars
136
2 stars
47
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or indifferent staff, with several mentioning negative experiences with managers and cashiers.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported subpar or inconsistent food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, affecting the overall dining experience.

Drive-Thru Experience

While some praised the speed of the drive-thru service, others experienced long waits and poor service.
  • JR
    Jeff Richardson
    6 days ago
    2.0
    Beware the drive through. Made a custom order for a baconator without mayo, add mustard and pickles. After leaving tha Plaza location and arriving at work, I discovered that my request was completely ignored. Very heavy mayo, and none of the add ons. Just a regular baconator. Will definitely have to check before leaving if there is a next time at that location.
  • RB
    Red Bone
    Feb 18, 2026
    5.0
    Love it
  • JJ
    Jesse James
    Feb 15, 2026
    5.0
    Grab the booth in the corner right of the register for a "private" dine in experience
  • JS
    jeanne sheffer
    Jan 29, 2026
    5.0
    Typical chain food served hot. Clean restaurant with friendly staff at this location.
  • FO
    Fuck around and find out
    Jan 29, 2026
    1.0
    Okay so I'm surprised that I didn't review this place already with the lousy customer service we already had received regularly in the past. I finally stopped going there - it was convenient for a little while. First off, unlike McDonald's or Burger King, this is not a place to get coffee even though they serve it. They serve it when they feel like it and if they don't feel like brewing it, you're not getting coffee. Depending on whom you get, the terms in which you'll get coffee always vary. They're very rude and disrespectful about it. Secondly, I returned tonight because it was convenient and I thought I'd give it another chance. Bad idea. Some people seem to dislike their job and they're going to be rude while taking no pride in their behavior because that's the type of people they are. Tonight, the male closing manager had the worst attitude as if the cost of the fries was coming out of his own paycheck. Originally, I asked for fresh made fries with no salt. What I got was hard, overcooked fries with visible salt left on some of them (even though he thought he could pass off running them through the fryer again) like I wouldn't notice. Well I did and I asked him for fresh fries and to FILL my small fries this time. This is where he wanted to argue with me and tell me that he knows they were full. I told him the last thing I'm trying to do is get a free half small order of fries especially when I now have to wait 3 minutes for new fries to cook and I've already got the rest of my order sitting in the bag in drive-thru getting cold. What a jerk. No apology, no admittance, just bad attitude and wanted to argue. The guy obviously does not like his job or his closing shift, so maybe leave, but don't argue with customers over a half-filled box of fries. We both know the box wasn't full. Do you know how many fries fast food dumps in the trash each night? Give me a break, buddy. Your manager needs to know you were a jerk. Employees like that don't need to be the face of a business because they leave a lasting impression. Hopefully the owner sees the reviews to know that employees at that location are costing him or her money by not selling coffee and by giving their customers a bad attitude. I won't return to that Wendy's. I'll spend my money elsewhere.

Frequently Asked Questions About Wendy's

Is Plaza Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Virginia Beach Blvd?

The drive-thru at Wendy's on 3382 Virginia Beach Blvd. is open from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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