Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,364 reviews
5 stars
517
4 stars
326
3 stars
223
2 stars
89
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional service, with many customers experiencing long wait times and incorrect orders.
Food Quality
Mixed feedback on food quality; while some enjoyed their meals, many reported cold, overcooked, or incorrect items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, indicating a lack of proper maintenance.
Management Issues
Frequent mentions of poor management and staffing problems, leading to disorganized service and customer dissatisfaction.
- TBTiffany Barton2 days ago1.0This was my first time visiting this location and my last! I placed my order through drive thru and drove around to pay and get my food. I was greeted and I paid, then I was handed my drinks with no straws and waited on my food. I always have my kids check their drinks before leaving, just in case the taste is off and it was. The worker finally comes back to the window to hand me my food and I told her the sprite didn’t taste right. She told her manager that was standing there and I’m assuming another employee that was also standing there was the assistant manager and they both tasted it and said it was fine to them! I said well my son and daughter tasted it and it was off. They asked what we wanted to do about it and I said replace the drinks, I didn’t have an attitude, I just wanted a drinks that didn’t taste like carbonated water. I still had the drink carrier in my hands and the manager and the other employee or assistant manager, I’m not sure what his title was, rudely told me he didn’t want the drinks back and I could do whatever with them, he then said if I pulled up he’d fix my drinks and bring them out! The kind employee that took my money, was just as shocked as I was, that he spoke to me like that! I pulled up nevertheless and got out walked in and threw the drinks away in the lobby trash can and waited my my car until he brought my drinks out! Now I worked fast food many years ago and I understand not taking drinks back that customer drunk out of but what is unnecessary and unprofessional is being rude and disrespectful about it! Management at this location should be retrained to treat their customers with more respect!
- ESEsteban Santillan5 days ago1.0Why is there a couple just hugging in the back ? Just everyone standing around like there isn’t customers ? Or mobile orders ? I get the drive thru has no one but the store did . lol see why it’s a low rating
- DDDarian DunnJan 5, 20263.0Chicken nuggets were very dry :/
- SSSteven SadowskiDec 3, 20251.0Wow, worst Wendy's i have ever been too. I ordered two over priced meals that were horrible. The frys were over cooked. The hamburgers were straight up sloppy.
- DCDeena CNov 15, 20251.0Very rude service I have ever experienced before. Shout the total price because the customer didn’t know we had to give her our phone” only to pay by Apple Pay. Keep shout out the total price with saying good manner. Bump the window, show bad rude behavior. Unprofessional and no manner here. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Frequently Asked Questions About Wendy's
Is 198 S. Independence Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-through service at Wendy's on S. Independence Blvd?
The drive-through at Wendy's located at 198 S. Independence Blvd in Virginia Beach, VA is open daily from 8:00 AM to 2:00 AM.
Does this Wendy's location offer dine-in, drive-thru, and delivery options?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
How can I place an order online or through an app for Wendy's at 198 S. Independence Blvd?
You can order online at https://order.wendys.com or via the Wendy's mobile app available on the App Store.
Is breakfast served at the Wendy's located on S. Independence Blvd, Virginia Beach?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on S. Independence Blvd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details can be found on Wendy's website, mobile app, or in-restaurant nutrition posters.
Is Wendy's at 198 S. Independence Blvd currently hiring in Virginia Beach, VA?
To check job openings at this location, visit Wendy's Careers page and search for Virginia Beach, VA.
Which nearby fast food restaurants are close to Wendy's on S. Independence Blvd?
Nearby fast food restaurants include McDonald's and another Wendy's, providing easy alternative dining options.
What hotels are near Wendy's at 198 S. Independence Blvd for customers traveling to the area?
Days Inn by Wyndham Virginia Beach Town Center and Days Inn are nearby hotels convenient for visitors.
What attractions or services near Wendy's could I visit before or after dining?
You might visit Sumo Japanese Steak House for Japanese cuisine, Best Buy for electronics shopping, or The Learning Resource Center for tutoring and counseling.