Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,354 reviews
5 stars
515
4 stars
322
3 stars
222
2 stars
89
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and lack of communication.
Food Quality
Customers reported inconsistent food quality, with issues such as cold meals, incorrect orders, and unsanitary conditions.
Wait Times
Many customers experienced excessively long wait times, both in the drive-thru and inside the restaurant.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including bathrooms and dining areas.
Management Issues
Frequent complaints about poor management and lack of leadership were noted, impacting overall service.
- DCDeena CNov 15, 20251.0Very rude service I have ever experienced before. Shout the total price because the customer didn’t know we had to give her our phone” only to pay by Apple Pay. Keep shout out the total price with saying good manner. Bump the window, show bad rude behavior. Unprofessional and no manner here. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
- WFWilliam FergusonNov 1, 20251.0Ordered through mobile app. Arrive at restaurant. 3 other cars in line. Still proceed to wait more than 10 minutes for my food after waiting 5 minutes for anyone to even ask about my order at the announcement board. Then my order is completely wrong. Had to ask for my third drink which I wasn’t given and was still missing 3 items out of my order. Will never come here again.
- CMCharisse mitchellOct 30, 20254.0Too many employees talking and not working cleaning the dining room should be their first priority
- AFAngelia D. FergusonOct 22, 20254.0My youngest son is hooked on Wendy's now and we have to go about twice a week
- RFrachel fiskusOct 21, 20255.0Back in the day before I had a driving license I used to ride my bike to this Wendy’s all the time. GN strong
Frequently Asked Questions About Wendy's
Is 198 S. Independence Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Virginia Beach, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Virginia Beach, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 499-3171.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 198 S. Independence Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Virginia Beach, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-through service at Wendy's on S. Independence Blvd?
The drive-through at Wendy's located at 198 S. Independence Blvd in Virginia Beach, VA is open daily from 8:00 AM to 2:00 AM.
Does this Wendy's location offer dine-in, drive-thru, and delivery options?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
How can I place an order online or through an app for Wendy's at 198 S. Independence Blvd?
You can order online at https://order.wendys.com or via the Wendy's mobile app available on the App Store.
Is breakfast served at the Wendy's located on S. Independence Blvd, Virginia Beach?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on S. Independence Blvd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details can be found on Wendy's website, mobile app, or in-restaurant nutrition posters.
Is Wendy's at 198 S. Independence Blvd currently hiring in Virginia Beach, VA?
To check job openings at this location, visit Wendy's Careers page and search for Virginia Beach, VA.
Which nearby fast food restaurants are close to Wendy's on S. Independence Blvd?
Nearby fast food restaurants include McDonald's and another Wendy's, providing easy alternative dining options.
What hotels are near Wendy's at 198 S. Independence Blvd for customers traveling to the area?
Days Inn by Wyndham Virginia Beach Town Center and Days Inn are nearby hotels convenient for visitors.
What attractions or services near Wendy's could I visit before or after dining?
You might visit Sumo Japanese Steak House for Japanese cuisine, Best Buy for electronics shopping, or The Learning Resource Center for tutoring and counseling.