Wendy's

3.3
1471 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3700 Tiffany Lane, Virginia Beach, VA
23456, United States

Hours

Reviews

3.3
1,471 reviews
5 stars
473
4 stars
335
3 stars
220
2 stars
110
1 star
333

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many orders being incorrect or incomplete.

Food Freshness

While some customers enjoyed fresh and hot food, many others received cold or stale items, leading to dissatisfaction.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty bathrooms, sticky floors, and overall unsanitary conditions.

Wait Times

Customers consistently mentioned long wait times both in the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.

Customer Experience

Many reviews highlighted a lack of customer service, with employees appearing disinterested or inattentive to customer needs.
  • JH
    Jennifer Huether
    Nov 11, 2025
    2.0
    This location was extremely busy with multiple people standing around waiting for their orders. It took us about 20 mins to get our food and while it was hot my order was completely wrong. I did admire that the person who seemed to be the manager was remaining calm and positive towards her staff that were all very flustered. There was a lack of communication amongst the employees and in situations where its that busy letting customers know you are sorry for the long waits or acknowledging them goes a long way.
  • LP
    Laura Perrine
    Oct 28, 2025
    2.0
    Disappointed After watching him put the fried in a bag 5 minutes before my burger was ready, I told him that they would be cold. He argued and they were cold. They made fresh fries. I was standing there with my cane and painful legs. I asked him if he would bring them out to me and he refused. The bread on the burger was really cold and the cheese wasn't melted, but by then it was just too much to deal with.
  • CY
    Cathy Yarber
    Oct 7, 2025
    5.0
    Food was fresh and hot. I complicated my order and just wanted no bacon on my sandwich. It was a little confusing for the employee, but that young man was so pleasant, I'm definitely going to return. The restaurant was clean and no trash around.
  • GW
    Gina Watz
    Oct 7, 2025
    1.0
    Stopped by for a spicy chicken sandwich meal and the bread was hard and stale and the chicken was crusty dry and old. Felt like my sandwich was sitting in a drawer for 6 hours. A waste of money. I used to love Wendy's. Now it feels like a waste every time I decide to try them again. I deserve my money back.
  • SP
    Steve Palermo
    Oct 3, 2025
    4.0
    Long wait time inside and drive through..... have tobcircle building several times to use drive through. No cashiers... all self order. Waited 10 min just to get cups to fill my own drinks.

Frequently Asked Questions About Wendy's

Is 3700 Tiffany Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.