Wendy's

3.3
1478 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3700 Tiffany Lane, Virginia Beach, VA
23456, United States

Hours

Reviews

3.3
1,478 reviews
5 stars
475
4 stars
335
3 stars
222
2 stars
111
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about items like fries and burgers.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including dirty bathrooms and sticky floors.

Staff Attitude

There were consistent complaints about staff being unprofessional, rude, and lacking customer service skills.
  • MS
    Michael Sutterfield
    Dec 26, 2025
    3.0
    Took forever to get our food and wasn't even busy
  • TT
    Theo
    Dec 20, 2025
    1.0
    Stop by Wendy’s on my way home from a friend’s house. Ordered a Dave’s single, a Baconnator and fry. Received a Dave’s single and a double Baconnator and fry. Explain to the young lady at the drive thru window I only wanted a Baconnator and not a double. She states that is what is advertised. I ask her to exchange the sandwich and refund me the difference, that’s when she got this nasty attitude and tried to force the sandwich on me. Just because it’s advertised on the menu doesn’t mean you force it on the customer. She walks away stating I do not have to deal with this I’m stunned all I request you to do is exchange my sandwich for what I ordered. Manger shows up and states the same as the associate. Please stop forces customers to get the items you are pushing. I just stated give me a full refund. The associate should be evaluated and go thru training. Bad for business.
  • JS
    Justin Sands
    Dec 18, 2025
    1.0
    What's with the watered-down chili? Hardly any meat, just broth, basically. And the new Frosty flavors are basically some flavored syrup and almost double the price. Fries are never crispy from here, either. I don't know, but the price increase and lack of quality make me not want to come back again.
  • IL
    Iyhonah Lachey
    Dec 5, 2025
    2.0
    I came there around 12am for 2 cheese-baked potatoes. When I got home to eat my food, I discovered that I got 1 cheese potato and 1 potato with nothing on it. When I tried to call them to let them know about my order they ignored the calls. I had to call numerous times and literally the store was empty …. I really wish these fast food places would actually start hiring people who actually wanna work and serve people the right way being that we are spending our hard-earned money 😒
  • JH
    Jennifer Huether
    Nov 11, 2025
    2.0
    This location was extremely busy with multiple people standing around waiting for their orders. It took us about 20 mins to get our food and while it was hot my order was completely wrong. I did admire that the person who seemed to be the manager was remaining calm and positive towards her staff that were all very flustered. There was a lack of communication amongst the employees and in situations where its that busy letting customers know you are sorry for the long waits or acknowledging them goes a long way.

Frequently Asked Questions About Wendy's

Is 3700 Tiffany Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 3700 Tiffany Lane?

The drive-thru at this Wendy's location is open daily from 7:00 AM to 1:00 AM.