Wendy's

3.9
917 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
801 Lynnhaven Parkway, Virginia Beach, VA
23452, United States

Hours

Reviews

3.9
917 reviews
5 stars
422
4 stars
215
3 stars
136
2 stars
42
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during drive-thru interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Many customers experienced cold or poorly prepared food, with some mentioning raw or undercooked items.

Speed of Service

While some praised quick service, many others complained about long wait times and slow order production.

Positive Experiences

Despite the negative feedback, there were several positive comments about friendly staff and good food quality at certain times.
  • CB
    Catherine Brody
    Nov 15, 2025
    5.0
    Loved the service and food
  • AC
    A C
    Nov 3, 2025
    1.0
    Came in waiting for someone to say we will be with you "nothing" they act as if we weren't there I see you and I don't see you we just kept on waiting then we left I mean how long come on and we were the only one's standing there know other customers bad service
  • JJ
    Joe
    Oct 23, 2025
    1.0
    Came here today. Lady was pretty rude at the drive thru. You would think comming right when they start lunch you would get decent food. Nope. Cold fries cold burger. Wount be eating Wendy's anymore.
  • SZ
    Sarai Zaharra
    Sep 22, 2025
    1.0
    Weekend crew needs to be fired- been coming for years and it’s going downhill- the drive thru attendant- a girl with dreads- is veryyy rude and needs to be fired. You don’t get smart with and question customers when you’re wrong on their order, missing their food, or give out ice cold fries and nuggets. I will not come to this location any more to waste my money on nasty subpar food. Corporate get involved and retrain this store for fresh food quality, accuracy, and especially customer service. This place is a nightmare
  • AH
    Account Holder
    Aug 20, 2025
    1.0
    Went to Wendy's on my lunch break ordered a son of an baconator meal, remind you i only have 30 minutes for lunch go to the drive thru order my food get to work my burger was almost raw, call store talked to manager he says no worries I'll write your name down and give you a replacement meal. I go back next week, he had the most rudest attitude trying to play like he doesn't know what I'm even talking about I even showed him a picture. He says I don't remember vert rude and stern.

Frequently Asked Questions About Wendy's

Is Lynnhaven Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.