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Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others experienced rudeness and disrespect.
Food Quality
Food consistency was a common concern, with reports of cold, poorly prepared, or incorrectly assembled meals.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, noting a well-maintained environment.
Drive-Thru Efficiency
While some customers appreciated the quick drive-thru service, others experienced long waits and poor communication.
PR
Patricia Rodriguez
Dec 20, 2025
1.0
They need to READ ORDERS BETTER!!!!!
I am the one in my family who always gets screwed when I order To Go! List $4.19 because people don’t read and make sure everything is correct!!!!!! Won’t be going back to this Wendy’s.Once you screw up, I don’t give you a second chance!!!!!!!
SS
smorgjr
Nov 8, 2025
1.0
Can't even get anything to eat because the inside is closed at 6pm
HH
Heather N Holmes
Sep 25, 2025
5.0
Very friendly food on time no issues.
SH
Sasha Hampton
Sep 20, 2025
5.0
My Host Marissa, Lorynn & Cashier Victoria always give me chick fil service when i come thru their drive thru i wanna give them their flowers because you don’t get service like that all the time
SB
Sarah Borgolini
Aug 23, 2025
3.0
It’s really hit or miss on food quality and service. Sometimes it’s great, other times it needs some work. Not the absolute worst I’ve been to and I mainly go to this one out of convenience.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at Chimney Hill Shopping Center?
The drive-through is open Monday to Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at Chimney Hill Shopping Center serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's online or through an app?
Yes, you can order Wendy's online at order.wendys.com or use the Wendy's mobile app which is available on the Apple App Store.
What payment options does Wendy's at Chimney Hill Shopping Center accept?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Delivery may be available near you. Check by entering your delivery address on the Wendy's app or at order.wendys.com.
How can I contact Wendy's Chimney Hill Shopping Center with questions or feedback?
You can call the location directly at (757) 498-4804 or visit the Wendy's contact page online to provide feedback or engage via live chat.
Are there nearby automotive services close to Wendy's at Chimney Hill Shopping Center?
Yes, nearby automotive services include The Muffler Shop, Firestone Complete Auto Care, Used Tire Express, MasterTech Auto Care, and Meineke Car Care Center, which you can visit for vehicle maintenance when dining nearby.
What shopping options are located near this Wendy's?
Nearby shopping options include Chimney Hill Plaza, Payless Shoe Source, Big Lots, Roses Department Store, and Rent-A-Center, so you can shop before or after enjoying a meal at Wendy's.
Are there recreational or fitness facilities near Wendy's Chimney Hill location?
Yes, Powerhouse Boxing and Kickboxing is nearby if you want to enjoy a workout or class before or after your meal at Wendy's.
Does Wendy's at Chimney Hill Shopping Center provide nutrition and allergen information?
Yes, nutrition and allergen information is available on Wendy's menu website, mobile app, and at the restaurant. Crew members can assist with locating the nutrition information poster in-store.