Wendy's

3.2
681 reviews
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Business Details

556 First Colonial, Virginia Beach, VA
23451, United States
(757) 422-1669
https://locations.wendys.com/united-states/va/virginia-beach/556-first-colonial
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
556 First Colonial, Virginia Beach, VA
23451, United States

Hours

Reviews

3.2
681 reviews
5 stars
226
4 stars
133
3 stars
72
2 stars
65
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting slow service and incorrect orders.

Food Quality

While some customers enjoyed the food, many others complained about cold, stale, or improperly prepared items, including missing ingredients.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and floors, and concerns about food handling practices.

Staff Attitude

Several reviews noted a lack of friendliness and professionalism among staff, with some customers feeling disrespected during their interactions.
  • AU
    Alican Uysal
    Dec 27, 2025
    1.0
    The old lady at the front,she has some attitude problem
  • LB
    Lola Burns
    Dec 19, 2025
    5.0
    Very good! Ordered pickup all the food was right just no sour cream on mah potato :((
  • CM
    Christopher Johnston (Mike)
    Dec 17, 2025
    5.0
    Excellent food
  • DR
    Darth Rock
    Oct 29, 2025
    2.0
    Took twenty minutes just to get waited on for a simple large frosty. Then another fifteen to get it. Gonna stop going here. There's never enough people working. You're lucky if there's 3 people there at any given time. If you're looking to get "Fast Food," then this isn't the place to get it.
  • DD
    Dior Donn
    Oct 15, 2025
    1.0
    Came inside Wendy’s to use the bathroom and get some food after I got done using the bathroom. I ordered my food as I always do before I go to work just chose this Wendy’s instead of another one that I go to as I get my food from the counter, a curly haired black man with his hair filled with hairspray, decided that he wanted to throw some ranch sauce at me because he forgot to put it in a bag as I’m reaching in the bag to fill if My food is hot or not because before when I came here, the food was cold and they did nothing about it. The Manager sat right there and laughed as he did that. I called back to talk with the manager, not realizing it was the same person that I seen laughing and she acted clueless as if she didn’t know what was going on so be careful when eating here they might try to throw sauce at you or dump your fries completely in the bag backwards.
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Frequently Asked Questions About Wendy's

Is Hilltop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 556 First Colonial in Virginia Beach, VA?

The drive-thru is open Monday through Thursday from 6:30 AM to 2:00 AM, on Friday and Saturday from 6:30 AM to 3:00 AM, and Sunday from 6:30 AM to 2:00 AM.