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Wendy's

3.2
(685 reviews)

Business Details

(757) 422-1669

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
556 First Colonial, Virginia Beach, VA
23451, United States

Hours

Reviews

3.2
685 reviews
5 stars
228
4 stars
133
3 stars
72
2 stars
65
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Customer Service

Feedback highlighted a mix of rude and unprofessional behavior from staff, with some customers experiencing positive interactions while others faced disrespect.

Order Accuracy

Many reviews mentioned issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and floors, as well as concerns about food handling practices.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
  • LH
    Lindsey Herlands
    Feb 20, 2026
    1.0
    Posting as I wait for Mobile order took 20 mins and counting at the drive through, with only 2 cars ahead of me. If I hadn’t already paid I would have left.
  • PL
    Preston Layne
    Jan 22, 2026
    1.0
    Would give it a -1 star but that’s not an option, get better customer service at a funeral home.
  • AU
    Alican Uysal
    Dec 27, 2025
    1.0
    The old lady at the front,she has some attitude problem
  • LB
    Lola Burns
    Dec 19, 2025
    5.0
    Very good! Ordered pickup all the food was right just no sour cream on mah potato :((
  • CM
    Christopher Johnston (Mike)
    Dec 17, 2025
    5.0
    Excellent food

Frequently Asked Questions About Wendy's

Is Hilltop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 556 First Colonial in Virginia Beach, VA?

The drive-thru is open Monday through Thursday from 6:30 AM to 2:00 AM, on Friday and Saturday from 6:30 AM to 3:00 AM, and Sunday from 6:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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