Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved order issues.
Smoothie Quality
Many customers reported that smoothies were often watery and lacked flavor, with several expressing disappointment in the consistency of their drinks.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to frustration among customers.
Pricing Issues
Several reviews mentioned inflated prices compared to other locations, with customers feeling that the value did not match the cost.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted positive experiences with certain menu items.
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Michael Raymer
5 days ago
5.0
Got the chocolate covered strawberry smoothie. It was really good.
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anissia saunders
Nov 23, 2025
2.0
I wanted to take something out the jetty junior and was told the owner will not allow you to take ingredients out the jetty junior i do not have a problem at any other tropical smoothie
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derrick williams
Oct 3, 2025
1.0
I have gone to this location countless times and used the same card. Today I pulled through the drive thru and ordered. Gave the young man my card and for whatever reason it wasn’t, scanning, or reading the chip. So he asks the older white lady (probably the shift manager)—who weeks prior after taking my order in the drive thru, set my card down and walked away without giving me back my card or receipt. I had to show another employee my ID to get my card back. Anyway, she just walks by and tells him—it’s the card and the machines been fine all day, then left. No assistance whatsoever. So I left went up the shopping center to Chick-fil-A, used the exact same card and purchased my meal. I’ll never go back to the Tropical Smoothie in the Haygood Shopping center. Especially with that woman there.
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Malia Perez
Nov 19, 2020
5.0
AMAZING!! This is my favorite Tropical Smoothie Cafe. It is the only TSC that has a drive-thru in Virginia. The staff here is so nice. The owner is involved, and they are so personable. Staff is always so sweet and attentive. Not to mention they are very informed. I ONLY go to this cafe, I literally drive out of my way to go here! The food and smoothies are immaculate, literally like no other cafe.
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Mylene
Nov 19, 2020
5.0
I don’t know why it has taken me so long to write a review but I absolutely love TSC! This location specifically! They always get my order right and the inside is always so clean. The bonus is that they have a drive thru so during this time is nice to not have to get out of my car. Would highly recommend!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in service at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 7:00 AM to 8:45 PM Monday through Saturday and 10:00 AM to 7:45 PM on Sunday.
What types of pick-up and delivery services does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Is there an app to order from Tropical Smoothie Cafe?
Yes, you can order using the Tropical Smoothie app available on both iOS and Android platforms.
What types of food and beverages are served at Tropical Smoothie Cafe?
They serve fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, desserts, and specialty beverages including vegan and gluten-free options.
What is the dress code at Tropical Smoothie Cafe?
The dress code is casual.
Where is Tropical Smoothie Cafe located?
It is located at 4515 Haygood Road in the Haygood Shopping Center, Virginia Beach, VA 23455.
What nearby places can I visit before or after dining at Tropical Smoothie Cafe?
Nearby you can visit Haygood Shopping Center for shopping and vitamins, Starbucks for coffee, Papa Johns Pizza for additional food options, and Harris Teeter for pharmacy and retail needs.
Are there fitness or wellness locations near Tropical Smoothie Cafe?
Yes, HOTWORX Yoga Studio and Anytime Fitness Haygood gym are nearby for fitness enthusiasts.
Which nearby services can help if I need shipping or postal services near Tropical Smoothie Cafe?
You can visit The UPS Store 5660, UPS Access Point location, and the Post Office-Haygood for shipping and postal services.