Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
301 reviews
5 stars
147
4 stars
39
3 stars
18
2 stars
20
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved order issues.
Smoothie Quality
Many customers reported that smoothies were often watery and lacked flavor, with several instances of incorrect orders.
Pricing Issues
Customers expressed dissatisfaction with inflated prices compared to other locations, leading to perceptions of being overcharged.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with little to no resolution offered by staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted good experiences with certain menu items.
- DWderrick williamsOct 3, 20251.0I have gone to this location countless times and used the same card. Today I pulled through the drive thru and ordered. Gave the young man my card and for whatever reason it wasn’t, scanning, or reading the chip. So he asks the older white lady (probably the shift manager)—who weeks prior after taking my order in the drive thru, set my card down and walked away without giving me back my card or receipt. I had to show another employee my ID to get my card back. Anyway, she just walks by and tells him—it’s the card and the machines been fine all day, then left. No assistance whatsoever. So I left went up the shopping center to Chick-fil-A, used the exact same card and purchased my meal. I’ll never go back to the Tropical Smoothie in the Haygood Shopping center. Especially with that woman there.
- GTGeraldine ThomasJul 13, 20251.0This establishment consistently provides subpar customer service. The employees lack the necessary communication skills, resulting in an exceptionally long waiting time of 15 minutes for a single transaction. Notably, no customers were observed in the store actively placing orders. This is my second visit to this location, and both experiences have been equally disappointing. Consequently, I will refrain from patronizing this establishment in the future.
- MJMrs. JenkinsJul 13, 20251.0Very disappointing visit gave me someone else order when I gave order back just said sorry and snatch the bag back didn't get salsa for quesdilla no customer service skills no side for entree I will not coming back there
- SSSharonJul 21, 20245.0Really good chicken quesadillas and lots of Smoothie options!
- SMShane MateJan 7, 20181.0Yet another tropical smoothie that isn't open when they said they would be
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in service at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 7:00 AM to 8:45 PM Monday through Saturday and 10:00 AM to 7:45 PM on Sunday.
What types of pick-up and delivery services does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Is there an app to order from Tropical Smoothie Cafe?
Yes, you can order using the Tropical Smoothie app available on both iOS and Android platforms.
What types of food and beverages are served at Tropical Smoothie Cafe?
They serve fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, desserts, and specialty beverages including vegan and gluten-free options.
What is the dress code at Tropical Smoothie Cafe?
The dress code is casual.
Where is Tropical Smoothie Cafe located?
It is located at 4515 Haygood Road in the Haygood Shopping Center, Virginia Beach, VA 23455.
What nearby places can I visit before or after dining at Tropical Smoothie Cafe?
Nearby you can visit Haygood Shopping Center for shopping and vitamins, Starbucks for coffee, Papa Johns Pizza for additional food options, and Harris Teeter for pharmacy and retail needs.
Are there fitness or wellness locations near Tropical Smoothie Cafe?
Yes, HOTWORX Yoga Studio and Anytime Fitness Haygood gym are nearby for fitness enthusiasts.
Which nearby services can help if I need shipping or postal services near Tropical Smoothie Cafe?
You can visit The UPS Store 5660, UPS Access Point location, and the Post Office-Haygood for shipping and postal services.