Tropical Smoothie Cafe

3.5
304 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4515 Haygood Road, Virginia Beach, VA
23455, United States

Hours

Reviews

3.5
304 reviews
5 stars
148
4 stars
40
3 stars
18
2 stars
21
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved order issues.

Smoothie Quality

Many customers reported that smoothies were often watery and lacked flavor, with several expressing disappointment in the consistency of their drinks.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to frustration among customers.

Pricing Issues

Several reviews mentioned inflated prices compared to other locations, with customers feeling that the value did not match the cost.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted positive experiences with certain menu items.
  • MR
    Michael Raymer
    5 days ago
    5.0
    Got the chocolate covered strawberry smoothie. It was really good.
  • AS
    anissia saunders
    Nov 23, 2025
    2.0
    I wanted to take something out the jetty junior and was told the owner will not allow you to take ingredients out the jetty junior i do not have a problem at any other tropical smoothie
  • DW
    derrick williams
    Oct 3, 2025
    1.0
    I have gone to this location countless times and used the same card. Today I pulled through the drive thru and ordered. Gave the young man my card and for whatever reason it wasn’t, scanning, or reading the chip. So he asks the older white lady (probably the shift manager)—who weeks prior after taking my order in the drive thru, set my card down and walked away without giving me back my card or receipt. I had to show another employee my ID to get my card back. Anyway, she just walks by and tells him—it’s the card and the machines been fine all day, then left. No assistance whatsoever. So I left went up the shopping center to Chick-fil-A, used the exact same card and purchased my meal. I’ll never go back to the Tropical Smoothie in the Haygood Shopping center. Especially with that woman there.
  • MP
    Malia Perez
    Nov 19, 2020
    5.0
    AMAZING!! This is my favorite Tropical Smoothie Cafe. It is the only TSC that has a drive-thru in Virginia. The staff here is so nice. The owner is involved, and they are so personable. Staff is always so sweet and attentive. Not to mention they are very informed. I ONLY go to this cafe, I literally drive out of my way to go here! The food and smoothies are immaculate, literally like no other cafe.
  • MM
    Mylene
    Nov 19, 2020
    5.0
    I don’t know why it has taken me so long to write a review but I absolutely love TSC! This location specifically! They always get my order right and the inside is always so clean. The bonus is that they have a drive thru so during this time is nice to not have to get out of my car. Would highly recommend!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dine-in service at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.