Tropical Smoothie Cafe

3.9
301 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2728 North Mall Drive, Virginia Beach, VA
23452, United States

Hours

Reviews

3.9
301 reviews
5 stars
164
4 stars
50
3 stars
25
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and dismissiveness.

Speed of Service

Many customers noted slow service, particularly during busy times, leading to long wait times for orders.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others complained about burnt or poorly made items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall store environment.

Smoothie Satisfaction

Despite some service and food issues, many customers expressed high satisfaction with the smoothies, often highlighting specific favorites.
  • MB
    mike belcher
    Oct 16, 2025
    5.0
    Always on point!
  • SS
    SASHANCO
    Sep 1, 2025
    5.0
    I began a detox and reducing schedule. The service here in the morning is fab! As I rush to the office, my fresh smoothie is available for pickup asap. The workers are pleasant and advise to “Have a good day” once I leave. It’s small pleasant things that I enjoy. This is my favorite smoothie location. Great job guys. My daily smoothies are always delish. Thanks! ☺️
  • SL
    Stephanie Leggett
    Aug 14, 2025
    5.0
    Placed smoothie order, went inside minutes later & it was finished alongside few others. Quickest tropical smoothie around, other ones make it so you don’t want to pay $8 to wait at least ten minutes for a smoothie. Cali breakfast flatbread made w love.
  • TL
    Tamra Love
    Jun 8, 2025
    1.0
    On May 28th I patronized this location. Only to be treated disrespectfully, rude, and unaccommodating by “KATIE”!!! Katie was asked if she could make the smoothie without sugar? And she replied “NO” VERY RUDELY! And did NOT help in any way! KATIE is a DISGRACE to this business. Tropical 🌴 Smoothie always had representatives there that were outgoing and friendly. KATIE is a HAZARD ⚠️ to this business. She needs to get educated on how to assist customers in a professional manner. Terrible 😣 experience!!!! I would give zero stars if I could! Just nasty 🤢
  • SK
    S Kirby
    Dec 15, 2018
    5.0
    It was good

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.