Tropical Smoothie Cafe

3.5
183 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4001 Virginia Beach Boulevard, Virginia Beach, VA
23452, United States

Hours

Reviews

3.5
183 reviews
5 stars
89
4 stars
22
3 stars
13
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and inattentiveness.

Smoothie Quality

Many customers complained about smoothies being watered down or poorly made, with inconsistent flavor and texture.

Order Accuracy

Numerous reviews mention issues with incorrect orders, missing items, and failure to accommodate special requests.

Cleanliness

Some customers noted cleanliness issues, particularly in the kitchen and restroom areas.

Food Quality

Several reviews indicate a decline in food quality, with complaints about poorly prepared items and unsatisfactory ingredients.
  • KJ
    Karen legault john93196
    Nov 7, 2025
    5.0
    Me and my husband really like it very good smoothie 😋
  • AL
    Amber Lynch
    Oct 2, 2025
    1.0
    I ordered 72 12oz smoothies. I called ahead the day before to make sure and confirm the order as I ordered weeks in advance. I asked how they would be packaged and was told in drink carriers and bags. We got them laying all over the place in a box. They were spilled and upside down. I spent over $300. They also were not accommodating for delivery.
  • KW
    Kylee Williams
    Aug 11, 2025
    5.0
    ( sorry if I misspell) Mckinlee was soo nice & accommodating with what I requested for my wrap. My smoothie is so good! The employees were cleaning when I came in. Grateful for the warm welcome & a meal I could be excited about.
  • DL
    Damian L
    Aug 5, 2025
    3.0
    Mann…Where'd that pretty glasses girl go , she was nice to me and always made me good smoothies. Not shaved ice as i’ve noticed lately.Disappointed.Some of them know what they’re doing but check your smoothie before you leave.
  • AB
    Angel B.
    Jul 14, 2025
    1.0
    I always go to this location to get smoothies and sometimes a salad. I went to hand her $50 bill after ordering my favorite smoothie and the cashier told me that this location takes nothing over $20. It’s money. That’s all I had. So you turn away a paying customer for having only a $50 bill. Unheard of. I will not be returning to the Collins Square Tropical Smoothie ever again. And she had the nerve to say ‘sorry love’; that added insult to injury. Awful customer service. Display the fact that you accept nothing over $20 on the door so that the customer has a choice before coming inside to order.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular hours of operation for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 8:00 AM to 9:00 PM.