Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
274 reviews
5 stars
118
4 stars
39
3 stars
24
2 stars
24
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and rude staff interactions.
Product Consistency
Many reviews highlighted inconsistency in smoothie quality, with complaints about watered-down drinks and incorrect orders.
Cleanliness Issues
Several customers noted that the store was dirty, with trash on the floor and unclean tables.
Positive Staff Experiences
Some customers praised individual staff members for their friendly service and efficiency, contrasting with overall negative experiences.
Management Concerns
There were multiple mentions of poor management practices, including lack of training for staff and unprofessional behavior.
- EHErin HinsonNov 10, 20251.0I am very disappointed with the outcome of my order. I placed an order ahead of time. Got there and my order was not there. On my end, the order was received and my card was charged. On there end the order never popped up. I totally understand that those things happen. I am highly disappointed in how it was not resolved. The general manager was the one who was there. I asked her what I needed to do and she would not make my food even though it showed I already paid for it. She insisted I put in and pay for another order. So in total I would have paid 30$ for one bowl. I feel I should have been given the food because my card was charged.
- ZCzachary corsnerNov 7, 20251.0Owner/manager sounded stressed out due to employee call out. Smoothie tasted watered down With a lack of ingredients. Wait time for a smoothie was over 20 minutes
- HBHannah BakerSep 21, 20251.0A group of my friends and I walked in and the first thing the girl with dark curly hair at the counter exclaimed was “oh god. Here we go” with disgust and gesture to her other female coworker who rolled her eyes. Look I’m not trying to be a Karen I don’t do this but this was crazy. It gets worse. None of us were acting in any sort of way we walked in quietly. Then the dark haired girl looked at their blonde male coworker and said “don’t bother even cleaning the bathrooms” and the guy said “oh because of those customers?” THEN the blonde guy, after we ordered talked with the other two out loud about how “isn’t it funny how most people that come in here are fat” AGAIN out loud at the counter. They just kept making remarks about us the whole time we were there. The smoothies were good but I’m just so confused as to what made them treat us that way.
- LHLauren HarrellAug 25, 20251.0Terribly awful experience every time we come. The people take forever to greet you or take the order. The waiting is unbelievable and to top it off there is an obnoxious alarm that goes off every time the door opens. The people claim it is a rule for all locations but it isn't. Not a single cafe in the area has this except them.
- SJScott Hedgepeth JrAug 15, 20251.025 minute wait for a smoothie that I ordered ahead of time to pick up. People walked in and ordered and got smoothies and food before my order was even touched. Even an employee made themselves a smoothie while I still waited. Save yourself the trouble and go to sweet spot where they do their job.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe in Virginia Beach?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 7:45 PM Monday through Friday, 9:00 AM to 7:45 PM on Saturday, and 10:00 AM to 5:00 PM on Sunday.
What pickup options are available at Tropical Smoothie Cafe?
You can choose in-store pickup or curbside pickup, available from 7:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 8:00 PM on Saturday, and 10:00 AM to 7:00 PM on Sunday.
What payment methods does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer options for kids and people with dietary restrictions?
Yes, they have a children's menu and offer vegan, gluten-free, and healthy food options including smoothies, wraps, salads, and bowls.
Is there a mobile app to order from Tropical Smoothie Cafe?
Yes, you can order using the Tropical Smoothie app available on the Apple App Store and Google Play Store.
Are there any nearby places to visit after dining at Tropical Smoothie Cafe?
Yes, you can visit nearby places like the KempsRiver Crossing shopping center, Fordham Shopping Center plaza, or enjoy a movie at Cinema Cafe, all close by.
What other dining options are near Tropical Smoothie Cafe?
Nearby restaurants include Dolcinea Pizzeria for Italian food, Outback Steakhouse for steak, and Sub Zero Nitrogen Ice Cream for desserts.
Are there personal care services near Tropical Smoothie Cafe?
Yes, you can find several beauty salons and barber shops nearby such as Best Cuts, Rose Beauty Brows, Great Clips, and Hair Cuttery.