Tropical Smoothie Cafe

3.4
278 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1255 Fordham Drive, Virginia Beach, VA
23464, United States

Hours

Reviews

3.4
278 reviews
5 stars
120
4 stars
39
3 stars
24
2 stars
24
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and poor management, leading to a frustrating experience.

Product Quality

Many reviews highlighted inconsistent quality of smoothies and food, with complaints about taste, preparation, and freshness.

Cleanliness

Several customers noted that the location was dirty, with trash on the floor and unclean tables, impacting their overall experience.

Customer Experience

While some staff provided excellent service, many customers felt ignored or disrespected, leading to a negative perception of the business.
  • CH
    Cehre Haskins
    Dec 20, 2025
    1.0
    Bacon uncooked smoothies watered down, the "general manager" likes to argue instead of making guest happy or resolving issues so i asked for a refund and took my money else where. If i'm paying for extra and ask to be sure that i get extra which i've done several occasions i'm not sure what's the issue. The smoothie is already 10$ anyway
  • DF
    d ferguson
    Dec 16, 2025
    1.0
    I go to this tropical smoothie location on the regular after my workouts at planet fitness. I get the same smoothie every time a blaming lime add whey protein. Today after receiving my smoothie, I noticed on my way home that it Tasted different and they were big chunks of whey protein Coming up my straw, making the smoothie unpleasant to drink. I called the store to Make him aware of my issue in the general manager was very standoffish with me making me feel like I was being untruthful about my experience. I guess customer feedback is not important to the tropical smoothie company.
  • LC
    Liz crabtree
    Dec 9, 2025
    1.0
    My 72 year old mother went to this location on Sunday to purchase a $25 gift card. She was told she couldn’t purchase a gift card with a credit card, they only accept cash. She went to the bank withdrew cash and went back today. She was then told she couldn’t purchase a gift card because they don’t accept $50 bills. The employee at the register laughed at my mother because she remembered her trying to purchase on Sunday as well.
  • CS
    Cameron Snethen
    Dec 5, 2025
    5.0
    Hailey and iana are the sweetest girls I’ve ever met very professional and very good food and smoothie would definitely recommend coming here 😃
  • EH
    Erin Hinson
    Nov 10, 2025
    1.0
    I am very disappointed with the outcome of my order. I placed an order ahead of time. Got there and my order was not there. On my end, the order was received and my card was charged. On there end the order never popped up. I totally understand that those things happen. I am highly disappointed in how it was not resolved. The general manager was the one who was there. I asked her what I needed to do and she would not make my food even though it showed I already paid for it. She insisted I put in and pay for another order. So in total I would have paid 30$ for one bowl. I feel I should have been given the food because my card was charged.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Virginia Beach?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.