Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous customers reported slow service, rude staff, and poor management, leading to a frustrating experience.
Product Quality
Many reviews highlighted inconsistent quality of smoothies and food, with complaints about taste, preparation, and freshness.
Cleanliness
Several customers noted that the location was dirty, with trash on the floor and unclean tables, impacting their overall experience.
Customer Experience
While some staff provided excellent service, many customers felt ignored or disrespected, leading to a negative perception of the business.
CH
Cehre Haskins
Dec 20, 2025
1.0
Bacon uncooked smoothies watered down, the "general manager" likes to argue instead of making guest happy or resolving issues so i asked for a refund and took my money else where. If i'm paying for extra and ask to be sure that i get extra which i've done several occasions i'm not sure what's the issue. The smoothie is already 10$ anyway
DF
d ferguson
Dec 16, 2025
1.0
I go to this tropical smoothie location on the regular after my workouts at planet fitness. I get the same smoothie every time a blaming lime add whey protein. Today after receiving my smoothie, I noticed on my way home that it Tasted different and they were big chunks of whey protein Coming up my straw, making the smoothie unpleasant to drink. I called the store to Make him aware of my issue in the general manager was very standoffish with me making me feel like I was being untruthful about my experience. I guess customer feedback is not important to the tropical smoothie company.
LC
Liz crabtree
Dec 9, 2025
1.0
My 72 year old mother went to this location on Sunday to purchase a $25 gift card. She was told she couldn’t purchase a gift card with a credit card, they only accept cash. She went to the bank withdrew cash and went back today. She was then told she couldn’t purchase a gift card because they don’t accept $50 bills. The employee at the register laughed at my mother because she remembered her trying to purchase on Sunday as well.
CS
Cameron Snethen
Dec 5, 2025
5.0
Hailey and iana are the sweetest girls I’ve ever met very professional and very good food and smoothie would definitely recommend coming here 😃
EH
Erin Hinson
Nov 10, 2025
1.0
I am very disappointed with the outcome of my order. I placed an order ahead of time. Got there and my order was not there. On my end, the order was received and my card was charged. On there end the order never popped up. I totally understand that those things happen. I am highly disappointed in how it was not resolved. The general manager was the one who was there. I asked her what I needed to do and she would not make my food even though it showed I already paid for it. She insisted I put in and pay for another order. So in total I would have paid 30$ for one bowl. I feel I should have been given the food because my card was charged.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe in Virginia Beach?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 7:45 PM Monday through Friday, 9:00 AM to 7:45 PM on Saturday, and 10:00 AM to 5:00 PM on Sunday.
What pickup options are available at Tropical Smoothie Cafe?
You can choose in-store pickup or curbside pickup, available from 7:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 8:00 PM on Saturday, and 10:00 AM to 7:00 PM on Sunday.
What payment methods does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer options for kids and people with dietary restrictions?
Yes, they have a children's menu and offer vegan, gluten-free, and healthy food options including smoothies, wraps, salads, and bowls.
Is there a mobile app to order from Tropical Smoothie Cafe?
Yes, you can order using the Tropical Smoothie app available on the Apple App Store and Google Play Store.
Are there any nearby places to visit after dining at Tropical Smoothie Cafe?
Yes, you can visit nearby places like the KempsRiver Crossing shopping center, Fordham Shopping Center plaza, or enjoy a movie at Cinema Cafe, all close by.
What other dining options are near Tropical Smoothie Cafe?
Nearby restaurants include Dolcinea Pizzeria for Italian food, Outback Steakhouse for steak, and Sub Zero Nitrogen Ice Cream for desserts.
Are there personal care services near Tropical Smoothie Cafe?
Yes, you can find several beauty salons and barber shops nearby such as Best Cuts, Rose Beauty Brows, Great Clips, and Hair Cuttery.