Brand Certified
Tropical Smoothie Cafe
3.4(281 reviews)
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Business Details
1255 Fordham Drive, Virginia Beach, VA
23464, United States
Certified by Tropical Smoothie Cafe • Mar 01, 2026
(757) 313-7230
Certified by Tropical Smoothie Cafe • Mar 01, 2026
https://locations.tropicalsmoothiecafe.com/va/virginia-beach/1255-fordham-drive
Certified by Tropical Smoothie Cafe • Mar 01, 2026
About
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Hours
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
3.4
281 reviews
5 stars
121
4 stars
39
3 stars
24
2 stars
25
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and unresolved issues with orders.
Food Consistency
Many reviews highlighted inconsistency in food quality, with complaints about incorrect orders, poorly prepared items, and lack of flavor in smoothies.
Cleanliness
Several customers noted that the location was dirty, with trash on the floor and unclean tables, which negatively impacted their dining experience.
Management Issues
Feedback indicated problems with management, including unprofessional behavior, lack of training for staff, and poor handling of customer complaints.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are employees who provide good service.
- JJJames JarvisFeb 19, 20262.0I don’t mean to be disrespectful but close this place. It’s no care at all for delivery items. Cover the lid of the cups and make sure it packed so it’s not a darn mess in the bag when I get it. Gosh.
- SKSeray KuwikFeb 8, 20261.0The customer service here is horrible, the employees just stared and looked as I walked in and didn’t say anything. They didn’t acknowledge us at all. The employee ringing us up just typed in my order and walked away when it was time for me to pay. When my smoothie was ready she just set it on the counter and didn’t say a name or what smoothie it was.
- JHJennifer HallJan 28, 20265.0Great service with a smile. Courteous and friendly worker. Took care of my order and got in to me quickly. The wrap & smoothie were delicious.
- CHCehre HaskinsDec 20, 20251.0Bacon uncooked smoothies watered down, the "general manager" likes to argue instead of making guest happy or resolving issues so i asked for a refund and took my money else where. If i'm paying for extra and ask to be sure that i get extra which i've done several occasions i'm not sure what's the issue. The smoothie is already 10$ anyway
- DFd fergusonDec 16, 20251.0I go to this tropical smoothie location on the regular after my workouts at planet fitness. I get the same smoothie every time a blaming lime add whey protein. Today after receiving my smoothie, I noticed on my way home that it Tasted different and they were big chunks of whey protein Coming up my straw, making the smoothie unpleasant to drink. I called the store to Make him aware of my issue in the general manager was very standoffish with me making me feel like I was being untruthful about my experience. I guess customer feedback is not important to the tropical smoothie company.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe in Virginia Beach?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 7:45 PM Monday through Friday, 9:00 AM to 7:45 PM on Saturday, and 10:00 AM to 5:00 PM on Sunday.
What pickup options are available at Tropical Smoothie Cafe?
You can choose in-store pickup or curbside pickup, available from 7:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 8:00 PM on Saturday, and 10:00 AM to 7:00 PM on Sunday.
What payment methods does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer options for kids and people with dietary restrictions?
Yes, they have a children's menu and offer vegan, gluten-free, and healthy food options including smoothies, wraps, salads, and bowls.
Is there a mobile app to order from Tropical Smoothie Cafe?
Yes, you can order using the Tropical Smoothie app available on the Apple App Store and Google Play Store.
Are there any nearby places to visit after dining at Tropical Smoothie Cafe?
Yes, you can visit nearby places like the KempsRiver Crossing shopping center, Fordham Shopping Center plaza, or enjoy a movie at Cinema Cafe, all close by.
What other dining options are near Tropical Smoothie Cafe?
Nearby restaurants include Dolcinea Pizzeria for Italian food, Outback Steakhouse for steak, and Sub Zero Nitrogen Ice Cream for desserts.
Are there personal care services near Tropical Smoothie Cafe?
Yes, you can find several beauty salons and barber shops nearby such as Best Cuts, Rose Beauty Brows, Great Clips, and Hair Cuttery.
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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