Tropical Smoothie Cafe

4.1
413 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
401 North Great Neck Road, Virginia Beach, VA
23454, United States

Hours

Reviews

4.1
413 reviews
5 stars
251
4 stars
71
3 stars
28
2 stars
17
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and fast service while others report rude staff and slow service.

Food Consistency

There are complaints about inconsistent food quality, particularly with smoothies being watery or not blended properly, and issues with food items being burnt or incorrect.

Customer Experience

Many customers appreciate the friendly atmosphere and cleanliness of the location, but some express frustration over management and order accuracy.

Order Accuracy

Several reviews highlight issues with incorrect orders, missing items, and failure to follow special requests, leading to customer dissatisfaction.

Overall Satisfaction

While some customers are loyal and consistently enjoy their meals, others have had negative experiences that deter them from returning.
  • PK
    Patrick K
    6 days ago
    1.0
    Rude employees and subpar food. The manager was forcing us out 30 minutes early. Very slow service as well
  • SS
    Steve
    Nov 12, 2025
    1.0
    This place needs serious help. I’ve overheard and even seen staff take hair or bugs out of food and still serve it — that’s disgusting and completely unsanitary. The kitchen is blasting loud, unprofessional music like it’s a party, not a business. Every time I come in, one young Black girl is doing everything while others just stand around. It’s messy, unclean, and looks bad on management. If this is how they run things behind the counter, I can only imagine what customers don’t see.
  • MD
    Maksim Datsko
    Sep 19, 2025
    5.0
    Fast service. Good smoothies and food every time!
  • AI
    Alora Ivy
    Aug 6, 2025
    5.0
    The food is good however the Caribbean Jerk wrap is spicy. Not normal spicy like eyes watering i might throw up spicy. However I champed it out and afterwards my sinuses, eyes and throat feel amazing super clean and fresh so im giving it a 5 star review because the endorphins from eating this wrap have me feeling better then the adrenaline rush from running and surviving 17 hungry hyenas and 32 lions. Will experience this again
  • CR
    Chris Repstein
    Jul 25, 2025
    5.0
    Always good to go to!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the hours of operation for dine-in services at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.