Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
2104 Pleasure House Road, Virginia Beach, VA
23455, United States
Hours
Reviews
4.1
211 reviews
5 stars
125
4 stars
39
3 stars
15
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unhelpful staff, while others praise friendly and attentive service.
Food Quality
Several customers reported issues with food quality, including poorly made smoothies and cold or unsatisfactory food items, contrasting with positive mentions of delicious and fresh offerings.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Order Accuracy
Multiple reviews mentioned problems with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Speed of Service
There were complaints about slow service and long wait times, particularly during busy periods, although some customers noted quick service during their visits.
- EEEcho EppsNov 5, 20251.0Did an order for pickup for my birthday reward, and apparently it was cancelled. Talked to manager and she was less than helpful telling me they couldn’t honor my free smoothie because I was 1 day late. The employees were not friendly at all, which shocked me because I come to this location a lot and never saw these particular girls, but they looked like a deer in headlights and wasn’t helpful or friendly. Most companies give you at least 30 days, or even a week but a day when I was dealing with an emergency and couldn’t pickup the same day. Let’s just say this Chick-Fil-A or Starbucks would never. I guess these greedy companies haven’t learned from the downfall of Target. I will never give this company any of my money. Do better, kindness goes a long way and great customer service!!!! You should try it !!!!
- KHKychelle HicksonOct 25, 20251.0I understand that stuff happens but the attitude of the staff was subpar to say the least as if I was causing an inconvenience because I was missing over HALF of my order. Then rather than hand me the bag the lady sits it on the counter barely makes eye contact and then just says sorry and walks away. That’s rude and I wasn’t being nasty at all. Just do better because you don’t know how the little things can impact a person’s day.
- LLLynda “Lou”Oct 11, 20255.0We go out of our way to go to this Tropical Smoothie it’s super clean and everything is always delicious. Today they forgot the whey protein in my shake and the owner delivered a new smoothie to my house! Super impressive! I wouldn’t go anywhere else
- AJAmber JonesAug 28, 20251.0Today was the first time I have ever ordered from this location and it certainly the last. My food was hard as a rock and barely had and food inside of the tortilla even though I paid for extra bacon. I called the store to inform them I was met with defensive and rude behavior. Not once was an apology extended or resolution offered. Just a girl named Salem finally saying what do you want the owners number which she provided it then I hung up. It’s crazy how we buy the food that creates their paycheck but they treat us with disrespect
- BNBobby NeSmithAug 9, 20255.0Very friendly staff, clean restaurant & kitchen, and excellent food quality. Thank you! 🙏🏻
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late night meals.
What are the business hours of Tropical Smoothie Cafe?
The cafe is open Monday to Friday from 6:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead through an app at Tropical Smoothie Cafe?
Yes, you can order ahead using their app available on iOS and Android or online for delivery, curbside, or pickup.
What is the attire recommended when visiting Tropical Smoothie Cafe?
The recommended attire is casual.
Is Tropical Smoothie Cafe family-friendly and do they have a children's menu?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu.
What nearby restaurants can I visit before or after dining at Tropical Smoothie Cafe?
Nearby restaurants include Jenna's Cafe for Mediterranean and pizza, Bayside Inn Restaurant & Lounge for American cuisine, and Amura Sushi Cafe for sushi and other dishes.
Are there pet services near Tropical Smoothie Cafe if I need to take care of my pet?
Yes, nearby pet services include Salty Paws Chics Beach and Cap'n Mike's Self-Service Dog Bath.
What entertainment or shopping options are available near Tropical Smoothie Cafe?
Nearby you can find Misty Reign Bath for flowers and gifts, Vapor Chasers for tobacco products, and AFK Books & Records for books and electronics.