Topgolf

Reviews

• JS

  J. Simunds

  Feb 23, 2026
  1.0
  Today at approximately 2:10 PM, I visited TopGolf Virginia Beach (5444 Greenwich Rd) regarding a Groupon purchase made by my sister-in-law for 1 hour of play for up to six people. The purchase was made for a family birthday celebration scheduled for Saturday, February 28 at 4 PM. The website did not allow her to book the one-hour option and showed no availability, which is why I came in person to seek assistance. I made it clear to the front desk employee that the Groupon was purchased by my sister-in-law and that I was there on her behalf to try to resolve the booking issue. Before I could fully explain the situation to the manager, the manager immediately responded in a rushed and aggressive tone, stating they had been receiving complaints all day about Groupon and that there was “nothing they could do.” I was instructed to have my sister-in-law contact Groupon for a refund. The manager then pointed to a sign advertising other deals and disengaged from the conversation. The interaction was dismissive and unprofessional. No effort was made to review the issue, explore availability, or attempt any reasonable accommodation for a family birthday event. The tone conveyed frustration toward customers rather than a willingness to assist. Extremely dissatisfied with how this was handled.
• JM

  Jacqueline Meneses

  Feb 20, 2026
  4.0
  I recommend making a reservation and checking out the food and drink menu ahead of time to save some time, since it can take a while for orders to come out. The staff is friendly and welcoming, the place is clean, and we had a really fun time overall. The food was okay…nothing special and the drinks were either watered down or super sweet. You never know. Still a good spot for the vibes and company.
• SS

  sabreena

  Feb 15, 2026
  1.0
  Normally we have such a great time, tonight being the one and only night we had a negative experience. Our server, Tiffany S. as written on the receipt, was terrible. She had an attitude towards us, serving all tables around us and when she did serve us, she was extremely rude. Come time to pay, she had us split the bill on the receipt when we initially said we’d all be paying separately. We all love top golf but have never had such a terrible experience until tonight.
• CL

  Chris Lowe

  Feb 7, 2026
  5.0
  The staff are supportive and not overbearing. Had small children and kept thinking they would cause some sort of issue with policy. Quite the opposite they came and talked to me asking if I was enjoying and they were happy to see my kids enjoying and the comped 30 minutes of golf. The manager was very kind to do this. I think his name was Travis.
• CW

  Chad williams

  Feb 2, 2026
  5.0
  I’ve been here probably 4-5 times now, and always had a great experience, but went again tonight, and I have to say that I couldn’t have asked for a better time. I have to shoutout Travis for making my 9 year old son’s time there memorable. As soon as we checked in, he challenged my son to beat me first game, and when he did, Travis gave him a little gift. And the positive interaction didn’t stop there. The service was polite and attentive, and every single person there made sure we had a smile on our face the entire time. I wouldn’t think twice about recommending Top Golf VB to anyone wanting to spend a fun night with friends or family.

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