Taco Bell

3.5
770 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 540 1st Colonial Rd in Virginia Beach. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
540 1st Colonial Rd, Virginia Beach, VA
23451, United States

Hours

Reviews

3.5
770 reviews
5 stars
322
4 stars
136
3 stars
90
2 stars
40
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with wait times often exceeding 20-40 minutes for orders.

Customer Service

Feedback highlighted rude and unprofessional behavior from staff, particularly during evening shifts.

Food Quality

Several reviews mentioned issues with food quality, including stale items and incorrect orders.

Cleanliness

While some customers praised cleanliness, others reported unsanitary conditions and poor hygiene practices.

Management Response

Positive experiences were noted when management addressed complaints, but overall management effectiveness was questioned.
  • KK
    Kevin
    Nov 13, 2025
    1.0
    I placed my order then when I came to pick it up they said the fryer was not working. I worked at a fast food restaurant and I never heard that. I been coming here all night for door dash orders and nothing was wrong. I feel I should get my order minus the fry items for free and get a refund because when I placed the order money came out of my account. But now I’m without my fry items because they want to say fryer is not working.
  • ET
    Eric Teschner
    Nov 8, 2025
    1.0
    I’ll start off by saying I’m only comparing this to other Taco Bell’s. The service was good, no complaints, but the food was terrible. What I ordered tasted stale and moldy. The ingredients were clearly very old and the burrito was watery and very haphazardly thrown together (i.e. the sour cream as an example was glopped at one end of the burrito. I was very disappointed in the food but as I said the service seemed nice.
  • CB
    Casey Buchanan
    Oct 20, 2025
    5.0
    They brought the chili cheese burrito back!
  • BA
    brianna arters
    Oct 14, 2025
    1.0
    Worst location I have ever been to, wanted to give it a second chance but food was stale and terrible, both orders of fries so hard i just threw them out. Worker at drive through window was rude stuck the drink out at me saying here with an attitude. Definitely wont be back to this location.
  • JK
    jamie Kennedy
    Oct 3, 2025
    1.0
    I went into the Taco Bell on first colonial road today. Wanting to buy lunch and use the restroom they said that I had to purchase something before using the restroom. Now I have cerebral palsy and really needed to use the restroom And when I need to go I really need to go. So after they wouldn't give me the code until I purchased something I left the store or went to Wendy's where I almost had an accident Because I don't have the muscle controlled hold it. I think that it's ridiculous that so many can't use the bathroom when they need to. I told them that I would be buying lunch I just couldn't buy it right then because I really needed to go. And their response was sorry. I will never be going to this Taco Bell or any Taco Bell in Hampton roads ever again. Because I can't trust that if I need to use the bathroom before I order my food then any of the Taco bells in him the roads will let me.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fridays?

The drive-through at Taco Bell is open from 7:00 AM to 5:30 AM the next day on Fridays.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order online or via the mobile app for pickup or delivery.