Taco Bell

3.8
1425 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4597 Virginia Beach Blvd in Virginia Beach. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4597 Virginia Beach Blvd, Virginia Beach, VA
23462, United States

Hours

Reviews

3.8
1,425 reviews
5 stars
654
4 stars
305
3 stars
187
2 stars
66
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely long wait times, poor service, and rude staff interactions.

Food Quality

Many reviews indicated dissatisfaction with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Management

Feedback highlighted inconsistent management, with some praising improvements while others criticized poor oversight and staff behavior.
  • PC
    Peter Colucci
    5 days ago
    2.0
    They got my order wrong 5 times over the course of 2 years. It’s still good, but it’s like being gave a cat when you ask specifically for a puppy. ‘Same thing.’
  • PP
    PuzzledDevo PuzzledDevo
    Jan 3, 2026
    3.0
    Every time I go I spend 50 plus $ on a 12 pack of supreme tacos. Its NEVER supreme. It is always missing sour cream and tomatoes. Yesterday I ordered from inside and what do you know no sour cream and toms sooo I asked for them. The manager asked a girl to add it. The girl put some on a few not alll. Its an upsell $. Also no green sauce $$. Personell appear congenial but they arent going to do anything for you. Give me a break. Looking for district supervisor.
  • HD
    Hannah D.
    Jan 1, 2026
    3.0
    This place is for when you’re starving and there’s little to no other available options. Service (drive thru) is very slow, but they haven’t messed up my order and the staff are nice. Quality of food is what you would expect for fast food.
  • MH
    Mary Austin Harrelson
    Dec 28, 2025
    1.0
    Closed 3 hours early, while they still had multiple workers in the restaurant. Bad attitude from workers. I’ve been coming to this Taco Bell for 20+ years and I’m beyond disappointed.
  • SS
    Summer Sosa
    Dec 16, 2025
    1.0
    Terrible experience and inadequate food! I went in for faster service since drive thru usually takes a long time. While in there I was ignored by numerous employees from the time I placed my order at the kiosk till I finally asked about my order taking so long. I placed my order at the kiosk right at the front counter, employees saw me. I stood at the counter by the register waiting to pay for my order with cash, employees still ignored me. Employees walked by, they talked to one another and to a man standing at the counter, and some clocked out and left. Not one acknowledged me. Finally a woman who may have been a manager acknowledged me, and told the drive thru employee to handle it. I had an extremely long wait but I was being patient thinking they were prioritizing drive thru. I thought the man standing at the counter was also waiting for his order so I just thought they were slow workers and they'd get our orders out to us. Well after a very long wait, I went to the counter and asked the man if he was still waiting for his order, and he said no. Why he asked me if it was a mobile order, I do not know since he was there next to me talking to employees the whole time I placed and paid for my order. He then talked to employees about my order so I figured he worked there and was off shift. The same (manager) woman emerged again asking about my order and talking to that man and a young male employee about my order. They never made it and I'd been sitting waiting for 20-30 minutes while they all chit chatted! So completely rude. How can they forget to make an order when it shows up on their screen in the make line? Obviously they were paying more attention to talking. That's the manager's fault for not overseeing her kitchen staff but she was part of the conversing going on. It's crazy that several people including the manager knew I placed an order and was sitting at a table visible to the counter, and yet no one thought it was odd that a person was just sitting there all that time. Come to find out, that man standing at the counter talking with employers was there to pick up that female manager. That shift showed that customer service is not important to them, and their consideration and courtesy is very lacking. It's really unprofessional when employees are having loud personal chatter with each other when customers are in the lobby. Managers who allow conduct like tonight should not be in a management position. To make it all even worse, my food was not good. My burrito was cold, made with two tortillas and barely any filling in it. My taco shell was broken and the filling falling out. This is not the first time that employees at this location were rude or that my food wasn't right, but it's my last. I'll go elsewhere.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Virginia Beach Blvd?

The drive-through at Taco Bell on 4597 Virginia Beach Blvd is open from 6:00 AM to 5:00 AM daily.

Where is Taco Bell located in Virginia Beach?

Taco Bell is located at 4597 Virginia Beach Blvd, Virginia Beach, VA 23462, USA.