Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2400 Elson Green Avenue in Virginia Beach. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.
Staff Attitude
Many reviews highlighted rude and unhelpful staff, with complaints about employees ignoring customers and displaying a lack of urgency.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions reported in both the dining area and bathrooms.
Management Issues
Reviews indicated poor management and staffing practices, with many customers suggesting the location is understaffed and poorly organized.
JI
Joan I.
Jan 4, 2026
3.0
Although staff was polite about it, service was extremely slow. Mobile app kept glitching. Online and computer ordering has turned fast food into very slow food. Customers are not trained enough to use on screen ordering and it is especially difficult for senior citizens.
SS
Summer Sosa
Jan 2, 2026
1.0
Terrible location! You would think because it sits in a nice area that it would be professionally run but obviously the owner, the general manager, the shift managers and the crew do not care about the quality they are providing their community. The times I have gone there they were always slow. I went tonight and they were extremely slow. There was nobody in the dining room when we arrived except two people already sitting eating, so they weren't busy. As more customers came in, even delivery drivers, everyone had to wait a long time for orders. The crew was prioritizing drive-thru and even they were sitting there for a long time at the window. I witnessed delivery drivers having to wait 15 minutes standing at the counter for their orders. The crew is inept and the manager was a bubblehead. They all acted like they didn't know how to do their jobs. All the carbonated sodas in the machines were not mixing so all that worked was the fruit punch, lemonade, and tea. It took five employees trying to put their heads together to figure out what to do about the soda, with the manager being one of them, they were all oblivious. The drive-thru person had to make a drink order in the dining room and served it even though it was light purple water instead of the purple Mountain Dew soda...he just served it out the drive-thru window anyway. Wow. Talk about not giving a damn. It was frustrating just watching them. One woman who should have been on the make line was standing where customers could see her on her phone, then she didn't put new gloves on and went straight to the make line. Yuck! Another employee arrived and clocked in but he stood talking in the back instead of tending to customer needs. The female manager would come and go but always looked confused. When we finally got our food, it was barely warm, and their overpriced chicken strips were very overcooked and dry like they'd been sitting all afternoon. I had to ask for a remake. A the drink area they were out of cup lids, the dining room was a mess, and the women's bathroom hadn't been cleaned.
I've looked over other reviews for this store and it's obvious that since there are no replies from the owner or management, and this location is still being run this way, they do not care about quality and customer service. They obviously need new management to make big improvements and to let go of the current crew.
LR
Lauren R
Jan 2, 2026
1.0
Been standing here for 20 minutes waiting for three soft tacos and a crunch wrap supreme. I left the drive thru because it wasn’t moving. Still have not received my food. No one has said anything to me and there is no one else in the dining area. No one seems motivated to work.
BB
BK
Dec 28, 2025
1.0
Nothing "FAST" about this fast-food establishment. Absolutely horrible location. Food quality is easily the lowest of any Taco Bell I have ever been to. Not a single service-related aspect of this location is up to par. Good luck dining in, you will be easily waiting 20+ minutes to receive your order. Drive through? better hope that there is not a single car in the line, and even if there is none, you are still likely to wait at least ten minutes. Delivery is easily the worst service of this location as 3rd party delivery service drivers have to generally wait 30 minutes at minimum to receive their order. I dash during the dinner hours and live less than a mile from this location, trying my best to avoid accepting orders from this location as often as possible. Attempted to give this Taco Bell another chance and there was one person waiting in-store on arrival with an empty drive through line. Zero acknowledgement from staff for about ten minutes only after they had completed the order for the customer in lobby. staff manager proceeds to tell me that my DoorDash order has been pushed back as there are now three cars waiting in the Drive-Through line and they do not prioritize delivery orders. Staff has absolutely zero speed and no ability to complete more than one item at a time. Quite embarrassing considering they are making food that a majority of it is pre-cooked and they are slower than dining restaurants cooking food per order from raw items. Entire staff needs to be replaced, or a training manager needs to be brought in to get this group severely up to speed. As a customer, save yourself the time and hassle and drive the extra miles to the General Booth location (far better food quality and quick service). Giving this location even one star is far more than they deserve.
BF
Baby fox
Dec 26, 2025
1.0
I placed an order to be picked up at 9:30 in the morning, the employees just pulled up to open the restaurant after my order was supposed to be done. This isn’t the first time this has happened at this location where they randomly closed and are not had staff. You guys really need to send someone out here to do a major Reset in this location.
What are the drive-through hours at Taco Bell on Elson Green Avenue?
The drive-through at Taco Bell on Elson Green Avenue is open daily from 7:00 AM to 3:00 AM.
Where is the Taco Bell located in Virginia Beach?
The Taco Bell is located at 2400 Elson Green Avenue, Virginia Beach, VA 23456.
What types of food products does this Taco Bell offer?
This Taco Bell offers tacos, burritos, specialties, combos, breakfast items, drinks and sweets, and sides.
Does this Taco Bell location serve vegetarian options?
Yes, the Taco Bell at 2400 Elson Green Avenue serves vegetarian menu options.
What are the accepted payment options at Taco Bell on Elson Green Avenue?
You can pay with American Express, cash, Discover, MasterCard, and Visa at this Taco Bell location.
Can I order online or use the mobile app for this Taco Bell?
Yes, online ordering is available for pickup or delivery through the Taco Bell website or mobile app.
Does this Taco Bell have a drive-through and seating?
Yes, this Taco Bell offers both drive-through service and indoor seating for customers.
What nearby restaurants can I visit along with Taco Bell at Elson Green Avenue?
Nearby restaurants include Schlotzsky's, Chipotle Mexican Grill, Brooklyn Bagels, Kamugi Japanese Steakhouse & Sushi, China King, and more, offering a variety of cuisines.
Is there a nearby supermarket where I can shop after dining at Taco Bell?
Yes, McDonald Garden Market is a nearby supermarket and nursery you can visit after your meal.
What nearby services are available near Taco Bell for customers?
Nearby services include AT&T mobile phone stores, Epitome Medical Aesthetics, and Dr. Elizabeth M. Borza and Associates optometry clinic, offering convenient options for customers in the area.