Taco Bell

3.2
620 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2400 Elson Green Avenue in Virginia Beach. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2400 Elson Green Avenue, Virginia Beach, VA
23456, United States

Hours

Reviews

3.2
620 reviews
5 stars
197
4 stars
126
3 stars
67
2 stars
48
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude and unhelpful, leading to significant dissatisfaction.

Long Wait Times

Customers consistently reported excessive wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions noted in both the dining area and bathrooms.

Food Quality

While some customers enjoyed the food, many reported receiving cold or poorly prepared items, contributing to an overall negative experience.
  • RR
    ravynnr
    6 days ago
    1.0
    I have been going here for lunch since April. I don't know why. There's always something going on. Long wait times. Employees complaining and ignoring customers. Wrong orders and missing items. Customers are always frustrated because they are waiting so long for their orders. Many walk out without getting the food that they paid for. I have witnessed employees getting annoyed at customers that want to pay with cash. There was one time that they were busy, and the employees were complaining and kept saying that they should just quit and walk out. That's not something you want to hear when you are waiting for the food that you paid for already. I'm done with being disappointed. I will not be returning. Do not recommend.
  • SC
    Stacie Carpenter
    Nov 15, 2025
    1.0
    Worst. Taco. Bell. Ever. We waited 40 min!! 40 min for taco bell!!?? Not 1 "I'm sorry" or "thank you". The staff is rude & most times get the food wrong. Do yourself a favor & go to General Booth.
  • JW
    Jan Wojtyna
    Nov 12, 2025
    1.0
    Avoid at all cost. Slow place with barely any customers (for a reason apparently) that can't get the small basic order of two burritos out under 20 minutes. The staff is rude and apparently no one knows who is the shift manager. Customer in front of me left without her food for the same reason. No food service no manners and none of the shift workers is capable of properly rolling a burrito. Slowest place I have seen in two decades.
  • JM
    Jordan Miller
    Nov 8, 2025
    1.0
    Whenever you go to this Taco Bell location they do not have enough workers and it takes 30-45 minutes for your order in the drive thru every time.
  • TL
    Tonya Lyon
    Oct 26, 2025
    2.0
    They have the worst customer service I have ever seen! I have worked in restaurants and hotels and customer service should be top priority! If somebody walks in you need to acknowledge them and say hi, instead, they either walk past you or they’re over in the drive-through and they see you and make eye contact and then don’t even bother to acknowledge you. This place has the worst customer service ever!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Elson Green Avenue?

The drive-through at Taco Bell on Elson Green Avenue is open daily from 7:00 AM to 3:00 AM.

Where is the Taco Bell located in Virginia Beach?

The Taco Bell is located at 2400 Elson Green Avenue, Virginia Beach, VA 23456.