Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1360 Great Neck Road in Virginia Beach. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Consistency
Many reviews highlighted inconsistent food quality, with complaints about cold items, incorrect orders, and missing ingredients.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained dining areas.
Pricing Issues
Several customers expressed frustration over higher prices compared to other locations, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary significantly.
SL
Stephanie Leggett
1 day ago
5.0
The other reviews are unfortunate because I had such a pleasant experience just now so it’s probably a staffing issue so shout out to the Sunday afternoon crew specifically and only
JM
Jack mehoff
Oct 28, 2025
1.0
Was refused a water with my meal and I was told I have to purchase a soda. I don’t want a soda I want water . Burrito was the size of the old meximelt. Child size for a burrito. I’ve never had a pleasant experience at this location and will not be back again . This location should be sold to someone that cares about customers. Only thing consistent here is poor service ! One star is giving them something they didn’t even earn. 0 stars should be an option .
AM
Ashley Marie
Sep 12, 2025
1.0
I stopped by this Taco Bell on 9/1/2025, I place my order thru drive thru, and pulled up to the window to pay. My order total was $34.65. When I pulled up to the window I noticed the employee had on gloves. I gave the benefit of the doubt that they weren’t preparing food, touching their headset/computer screens, and taking cards with the same said gloved hands. The cashier’s name on the receipt was Conda W. After she took my payment she did what I thought she wouldn’t do which was start to prepare my food without changing her gloves. It was a young male employee that walked past the window and I got his attention and explained what I just saw and immediately requested a refund. Conda W came back to the window, at this point with no gloves on her hands, and asked for my card to process the refund. No ownership, no accountability whatsoever. She nastily asked for the drink back that I was supposed to receive with my combo. I gladly said “absolutely “ and gave the drink back. Conda W could care less about customers health or well being. I will not be returning to this establishment and wouldn’t recommend anyone else go there either. I’m 8 months pregnant and would’ve initiated a lawsuit if I would’ve gotten sick from her negligence. I was only refunded 32.98 out of my total order so I’ll be reaching out to corporate to complain about that as well.
CV
Crystal Vogler
Aug 30, 2025
1.0
Since when does Taco Bell stop doing ice water for paying customers???? Also, if you hate your job, quit, Danayjah S was the girl at the window and has ZERO customer service skills, asked how she was doing at the speaker and she was silent, I was only being polite in asking. No smile, no engagement or effort in a basic human interaction. Just seemed like she didn't want to be there all the while digging in her hair and hat while situating napkins for my order 🤢 needless to say I trashed them immediately. Obviously basic health standards are not any type of priority right along with customer service.
YY
Yara Yara
Jul 28, 2025
3.0
Hey! I have a confession: I’m a huge fan and pretty much live on your grilled cheese burrito! It’s my go-to order and I’m not shy about it. 😋 But today… oh boy, it was one of those a “bad burrito day”. Sometimes I get the ground meat more flavorless than it usually is (red and saucy) and I swear, the rice has its own agenda! Like some pieces decided to break apart in my mouth! And let me tell you about the fiesta strips they need a little more crunch. It's like they decided to take a nap right in the middle of my burrito instead of being the star of the show. Now, I know the burrito can be fully loaded with goodness, but this one was more “meh” than “wow.” Oh, and the nacho fries today? Stale! 😢 I think I need to track down the genius who usually nails my order! Im sure they'll know the secret to consistently delicious burritos.
Here's to hoping for a burrito that's back in the game! Thanks for being awesome!