Service Issues
Customers frequently reported long wait times and incorrect orders, indicating a consistent problem with service efficiency.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold items and incorrect orders, leading to disappointment among customers.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, overall staffing issues were noted, contributing to service delays.
Cleanliness Concerns
Several customers expressed concerns about cleanliness and hygiene, particularly regarding food preparation and the dining area.
Positive Experiences
Despite the negative feedback, some customers enjoyed specific menu items and appreciated the friendly service from certain employees.