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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Virginia Beach, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1769 Laskin Road for the ultimate SONIC experience!
Numerous customers reported long wait times, poor communication, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders.
Inconsistent Availability
Customers frequently noted that menu items, particularly milkshakes and ice cream, were often unavailable.
Positive Staff Experiences
Some customers praised individual staff members for their friendliness and helpfulness, contrasting with overall negative service experiences.
AA
Alex arteta
4 days ago
1.0
THIS PLACE WAS EXPENSIVE AS IT IS HORRIBLE. Incomprehensibly so. I had the fortune of not having to step in to this location but i still had to wait for an HOUR for my doordash to arrive. Additionally, and more importantly, the burgers were overcooked, the composition was soggy, depressing, and quite frankly not worth the TWENTY FIVE DOLLAR PER PERSON. I've had better food from public school cafeterias. Don't waste your money and go to micky d's or something.
TS
Tom Sawyer
Feb 25, 2026
1.0
Just waited 5 minutes in the Sonic Hilltop Va Beach drive thru while a kid in a truck chatted with his friend inside the restaurant. The car behind me backed out and drove off, and then I did the same. Can’t eat at a place where staff don’t care about customers.
TJ
Tyson Johnson
Feb 21, 2026
1.0
Going through the drive thru here in the evening is a definite NO!!! Employee joking around with friends at the window and giving them free refills before they drove off. several vehicles waited well over 20 minutes before the foolishness ended! DON'T GO HERE!
BS
Brittany Scott
Feb 12, 2026
1.0
Absolutely will not return to this location. Had me wait in line for 20 minutes before I could order two milkshakes… Only to then take my order and have me go up to the register to pay and tell me that the ice machine was down, but told me I could come back in the morning and get a free one! Who wants a milkshake first thing in the morning? Absolutely unacceptable trash customer service!! Do better!
AG
Aspen Guidry
Feb 3, 2026
1.0
I would give them zero stars if I could. I tried to order in the drive-through, letting them know that I had a coupon for a free large drink. They proceeded to tell me you have to do that online which I've never done before. So I went to the window for them to just stare at me For minutes. She finally came to the window and I said how am I supposed to use this online because I knew there was no way to use it online and she said oh I don't know. Do better!!