Pizza Hut

Reviews

• LS

  Lakesha S

  Feb 16, 2026
  1.0
  I waited 15 minutes longer than the expected time, no apology for the wait and then when I get home, I realize that one of my pieces of boneless chicken was just a “chick,” to say the least. Why would anyone in their mind think this was right? Good customer service goes a long way! Sadly there was none yesterday.
• SZ

  slabbinonspokez z

  Feb 14, 2026
  1.0
  although there are good reviews unfortunately i dnt have one to share. i travel from Richmond for work and decided to get dinner at this location tonight around 9 pm and while i can say the young lady on the phone was nice i had to repeat my order several times. i arrived to pick it up and once i got back to my house in Richmond which only took an hour and a half i looked at it and it was horrible. my new yorker was wrong and looked poorly made. hardly any cheese and including the seasoning that goes on it and toppings on half my pizza. ive ordered the new yorker before and was never dissapointed or had very little cheese or seasoning to the point you wouldve had to ask for extra just to make ot a normal or fair amount of toppings. my large meat pizza was a plain crust when asked for the hut favorite the cashier didnt know what i was talking about. i did t tip much but i still tipped what i could which was around 3 dollars after spending 30 something. its seems people simply dnt care abput their jobs and just think its honky dory when a customer gets a terrible order. im simply stuck woth it now and have to accept this. i will not return ever again. it was also woerd that the place had a strong order of fried seafood. really strange coming from a pizza place. it wouldnt surprise me if they failed a health inspection. i shouldve tried the nicer looking one closer to Dam Neck Rd. go here and waste money at your own risk. Update: This is a typical response when an order is wrong. Simply put it on the customer as an excuse for why its wrong. your employee simply didnt listen or put the order in wrong. i was asked to repeat my order 3 times just to have it made wrong and look horrible. if thats the defense youre using then i would suggest getting an AI system for customer orders since the people you hire simply dnt care to comprehend or put orders in correctly. Most businesses are doing away with people for this same reason.
• SD

  shawnda darden

  Feb 12, 2026
  5.0
  I love this Pizza Hut! I order all the time! Great pizza and friendly, efficient staff
• MS

  Michael Strobel

  Feb 12, 2026
  5.0
  Fast and efficient. Also, the staff has great customer service.
• RK

  Rebecca Ann Strobel Kinkead

  Feb 12, 2026
  5.0
  I had not got pizza hut in years,, Now Im Happy I did! 🍕 I WILL be back