Customers frequently praised the pho for its rich flavor and authenticity, though some noted inconsistencies in portion sizes and specific dishes.
Service Experience
While many reviews highlighted friendly and attentive service, there were notable complaints about mistakes in orders and issues with customer service.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs relative to portion sizes and unexpected surcharges for card payments.
Cleanliness and Atmosphere
The restaurant was generally described as clean and welcoming, contributing to a pleasant dining experience.
Loyalty and Recommendations
Many customers expressed strong loyalty to the restaurant, recommending it as a top choice for pho in the area.
LF
lorraine freeman
Nov 9, 2025
2.0
We ordered vegetable crispy egg rolls. They were greasy but even worse they had meat in them. We are vegetarian so we couldn’t eat those.. We also ordered vegetarian pho. There were no vegetables or tofu with the order. Very disappointing. Especially for how much it cost.
TL
Tanya L
Oct 25, 2025
5.0
Great, fast, friendly people and best pho Tai in va beach.
MK
Mary Karo
Oct 8, 2025
5.0
Truly the best pho spot for me in Hampton Roads!! I’ve been to a few others and the broth always left a missing mark. The broth here? Full of flavor, perfect amount of savoriness, and always made fresh. To top it off their customer service is top notch! Food comes out quick and delicious- EVERY. TIME.
Definitely coming back!!
TQ
Tom QT
Oct 7, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Absolutely delicious and authentic Vietnamese food! Pho 78 is one of my favorite spots for a comforting bowl of pho. The broth is rich, flavorful, and perfectly balanced — you can tell it’s made with care and time. The portions are generous, the noodles are always fresh, and the meats are tender and cooked just right.
The staff is friendly, attentive, and always welcoming, making every visit a pleasant experience. Whether you’re craving traditional pho, vermicelli bowls, or crispy spring rolls, everything on the menu tastes homemade and authentic.
If you’re looking for a cozy, clean, and consistently great Vietnamese restaurant, Pho 78 never disappoints. Highly recommend to anyone who loves real pho and warm hospitality!
NS
Nick Swenson
Oct 2, 2025
3.0
Food tasted good and was quick but was a little pricey for the portion. Hidden credit card fee wasn’t fun. Service was sparse. Probably prefer other pho restaurants in the area.