CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Virginia Beach is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were consistent complaints about incorrect orders, missing items, and declining portion sizes.
Customer Service
Customer service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rude behavior and poor service.
Speed of Service
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported for both orders and pickups.
Cleanliness
Several customers noted issues with cleanliness, including dirty tables and sticky floors, which detracted from their overall experience.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a need for improved attention to detail in order fulfillment.
ME
Mish-lyn Tims El
Nov 13, 2025
5.0
Yum. GrubHub order. Haven't been to this location in a lil while but good is still good.
AA
ARIA
Nov 12, 2025
5.0
I got to try their almond croissant during Veterans Day, and it was good. Flaky, buttery, and not overly sweet, just the right balance of almond flavor and crunch. I also really love that the bakery did something special for Veterans Day, it’s thoughtful and shows how much they care about the community. Definitely coming back for another croissant soon! 🥐 Thank you, Panera! 💚
TC
Tonya Clark-Trotman
Oct 28, 2025
5.0
The food was delicious. Made to order. Staff was very nice. Headed back there tomorrow. The Harvest Medley salad was superb.
The floor by pick up was very sticky. Hope that is corrected tomorrow.
JB
Jacob Bennett
Oct 22, 2025
1.0
Customer service terrible, I went ahead and ordered and spent four dollars on a large cup, and they had given me a small. I go up to the counter and the food runner was so rude. Then when I got the confirmation number saying my food was ready so when he was packing up some of the food, I started looking to see which one was mine then he stated those are not yours and with a rude attitude!!!
AB
Anthony Ballard
Oct 18, 2025
5.0
This place is my favorite to go to for quick get together or to just eat and relax. I love the staff and they always take care of us. Thank you Michelle, Tye, Jenna, Hannah, Ms. Debbie, and Bilal!!