Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Customer Service
Feedback indicated a mix of experiences, with some customers praising friendly staff while others reported rude behavior and unprofessionalism.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported dirty conditions and unsanitary environments.
CM
Crystal Mart
Feb 9, 2026
1.0
I have been coming here since 2002 as a teenager. I now come with my kids and spent a lotttt of $ over the years. Today, I’ve asked for made to order and had to wait (understandable) but then I got home and see that there’s burned, charred pieces of who knows what in and all over my burger!! So disappointed. My orders have been wrong plenty of times, and nobody likes to lose it on $ but I let it slide but this is the absolute first time I’ve felt UNSAFE to eat my food.
Edit: I went back to get a replacement after work and had to wait OVER 45 minutes. SMH this is absolutely terrible. This particular location needs leadership, customer service training and management to step in PRONTO
BM
Brandon Minter
Feb 2, 2026
1.0
NEVER ONCE DO THEY EVERRRRR GET THE SAUCES RIGHT ON DELIVERY ORDERS. DOWN RIGHT. EATING DRY NUGGETS TONIGHT! WOOHOO!
AQ
Aug Qui
Jan 11, 2026
1.0
Store lies about orders being ready for DoorDash. It popped up saying it was ready and I waited almost 10 minutes for it to be ready after that. When are the robots coming in to replace humans already at least for fast food shit gets old standing around all day in these places.
BS
Brooks Schmiedecke
Jan 11, 2026
2.0
This location can be really really slow. Wait times for drive thru can be 40 minutes at times if not longer. This location needs to hire more staff if they cannot handle the influx of customers. The attitude of the staff can also be very rude at times.
LJ
Lily Johnson
Dec 30, 2025
1.0
I ordered my food from the kiosk self service thing I paid with my card. It went through. I didn’t give me a receipt, but it did give me an order number and I picked up one of the table numbers so they can bring it to me about 30 minutes go by I’m trying to order something else for another family member I asked them about my order as well. They told me they did not receive the order and Refused to give me my order, even though I had paid it with my own money it went through and they still refuse to give me my order I didn’t have a receipt obviously because the kiosk didn’t print me one out. I only had the order number that the kiosk gave me and they still refuse to even just look it up .so I spent over $10 for a meal that I didn’t even receive. I didn’t get a refund or nothing so my money is just spent, but I didn’t receive anything ,would not recommend going here.
This McDonald's is located at 701 Chimney Hill Pkwy, Virginia Beach, VA 23462, USA.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order food from this McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on iOS and Android.
What nearby medical facilities are close to this McDonald's?
Nearby medical facilities include Norfolk Foot & Ankle Group, Atlantic Gynecology and Urogynecology, Atlantic OB-GYN, Dr. David R. Throckmorton Jr, and Ocean Atlantic Dental.
Are there any childcare or daycare services near this McDonald's?
Yes, Imagination-Childcare is located nearby, offering daycare and preschool services.
What real estate services are available near this McDonald's?
Several real estate agents and services nearby include Phi Tran Homes, Aryel Russell, CMB Services LLC, COVA Home Realty, Yanni Athanasiadis from COVA Home Realty, Homes Infinity Team, Gregory Montie, Chelsea Charles, Emily Kennelly Real Estate, and VA Realty Pros.
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