McDonald's

3.3
2066 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 Chimney Hill Pkwy, Virginia Beach, VA
23462, United States

Hours

Reviews

3.3
2,066 reviews
5 stars
661
4 stars
376
3 stars
351
2 stars
181
1 star
497

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

While some noted cleanliness in certain areas, others reported dirty conditions in the restaurant and restrooms.

Speed of Service

A significant number of reviews mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
  • AQ
    Aug Qui
    1 day ago
    1.0
    Store lies about orders being ready for DoorDash. It popped up saying it was ready and I waited almost 10 minutes for it to be ready after that. When are the robots coming in to replace humans already at least for fast food shit gets old standing around all day in these places.
  • BS
    Brooks Schmiedecke
    1 day ago
    2.0
    This location can be really really slow. Wait times for drive thru can be 40 minutes at times if not longer. This location needs to hire more staff if they cannot handle the influx of customers. The attitude of the staff can also be very rude at times.
  • JT
    Joseph Thomason
    Dec 30, 2025
    1.0
    The workers do absolutely nothing, and take forever to get your food. We have been waiting almost 20 minutes for 2 large fries.
  • LJ
    Lily Johnson
    Dec 30, 2025
    1.0
    I ordered my food from the kiosk self service thing I paid with my card. It went through. I didn’t give me a receipt, but it did give me an order number and I picked up one of the table numbers so they can bring it to me about 30 minutes go by I’m trying to order something else for another family member I asked them about my order as well. They told me they did not receive the order and Refused to give me my order, even though I had paid it with my own money it went through and they still refuse to give me my order I didn’t have a receipt obviously because the kiosk didn’t print me one out. I only had the order number that the kiosk gave me and they still refuse to even just look it up .so I spent over $10 for a meal that I didn’t even receive. I didn’t get a refund or nothing so my money is just spent, but I didn’t receive anything ,would not recommend going here.
  • MR
    melany rodriguez
    Dec 26, 2025
    1.0
    The restaurant dirty & the employees are so rude to the guest and it’s a long time yu have to wait to get your food always & it’s always so cold and there hospitality it’s so poor especially morning crew

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's in Virginia Beach is open from 5:00 AM to 11:00 PM Monday through Friday, and open 24 hours on Saturday and Sunday.

Does this McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery from 5:00 AM to 11:45 PM every day via their delivery website or app.