Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
While some noted cleanliness in certain areas, others reported dirty conditions in the restaurant and restrooms.
Speed of Service
A significant number of reviews mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
AQ
Aug Qui
1 day ago
1.0
Store lies about orders being ready for DoorDash. It popped up saying it was ready and I waited almost 10 minutes for it to be ready after that. When are the robots coming in to replace humans already at least for fast food shit gets old standing around all day in these places.
BS
Brooks Schmiedecke
1 day ago
2.0
This location can be really really slow. Wait times for drive thru can be 40 minutes at times if not longer. This location needs to hire more staff if they cannot handle the influx of customers. The attitude of the staff can also be very rude at times.
JT
Joseph Thomason
Dec 30, 2025
1.0
The workers do absolutely nothing, and take forever to get your food.
We have been waiting almost 20 minutes for 2 large fries.
LJ
Lily Johnson
Dec 30, 2025
1.0
I ordered my food from the kiosk self service thing I paid with my card. It went through. I didn’t give me a receipt, but it did give me an order number and I picked up one of the table numbers so they can bring it to me about 30 minutes go by I’m trying to order something else for another family member I asked them about my order as well. They told me they did not receive the order and Refused to give me my order, even though I had paid it with my own money it went through and they still refuse to give me my order I didn’t have a receipt obviously because the kiosk didn’t print me one out. I only had the order number that the kiosk gave me and they still refuse to even just look it up .so I spent over $10 for a meal that I didn’t even receive. I didn’t get a refund or nothing so my money is just spent, but I didn’t receive anything ,would not recommend going here.
MR
melany rodriguez
Dec 26, 2025
1.0
The restaurant dirty & the employees are so rude to the guest and it’s a long time yu have to wait to get your food always & it’s always so cold and there hospitality it’s so poor especially morning crew
This McDonald's is located at 701 Chimney Hill Pkwy, Virginia Beach, VA 23462, USA.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order food from this McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on iOS and Android.
What nearby medical facilities are close to this McDonald's?
Nearby medical facilities include Norfolk Foot & Ankle Group, Atlantic Gynecology and Urogynecology, Atlantic OB-GYN, Dr. David R. Throckmorton Jr, and Ocean Atlantic Dental.
Are there any childcare or daycare services near this McDonald's?
Yes, Imagination-Childcare is located nearby, offering daycare and preschool services.
What real estate services are available near this McDonald's?
Several real estate agents and services nearby include Phi Tran Homes, Aryel Russell, CMB Services LLC, COVA Home Realty, Yanni Athanasiadis from COVA Home Realty, Homes Infinity Team, Gregory Montie, Chelsea Charles, Emily Kennelly Real Estate, and VA Realty Pros.