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McDonald's

3.2
(2057 reviews)

Business Details

(757) 340-6335
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 Chimney Hill Pkwy, Virginia Beach, VA
23462, United States

Hours

Reviews

3.2
2,057 reviews
5 stars
653
4 stars
376
3 stars
351
2 stars
180
1 star
497

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Customer Service

Feedback indicated a mix of experiences, with some customers praising friendly staff while others reported rude behavior and unprofessionalism.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported dirty conditions and unsanitary environments.
  • CM
    Crystal Mart
    Feb 9, 2026
    1.0
    I have been coming here since 2002 as a teenager. I now come with my kids and spent a lotttt of $ over the years. Today, I’ve asked for made to order and had to wait (understandable) but then I got home and see that there’s burned, charred pieces of who knows what in and all over my burger!! So disappointed. My orders have been wrong plenty of times, and nobody likes to lose it on $ but I let it slide but this is the absolute first time I’ve felt UNSAFE to eat my food. Edit: I went back to get a replacement after work and had to wait OVER 45 minutes. SMH this is absolutely terrible. This particular location needs leadership, customer service training and management to step in PRONTO
  • BM
    Brandon Minter
    Feb 2, 2026
    1.0
    NEVER ONCE DO THEY EVERRRRR GET THE SAUCES RIGHT ON DELIVERY ORDERS. DOWN RIGHT. EATING DRY NUGGETS TONIGHT! WOOHOO!
  • AQ
    Aug Qui
    Jan 11, 2026
    1.0
    Store lies about orders being ready for DoorDash. It popped up saying it was ready and I waited almost 10 minutes for it to be ready after that. When are the robots coming in to replace humans already at least for fast food shit gets old standing around all day in these places.
  • BS
    Brooks Schmiedecke
    Jan 11, 2026
    2.0
    This location can be really really slow. Wait times for drive thru can be 40 minutes at times if not longer. This location needs to hire more staff if they cannot handle the influx of customers. The attitude of the staff can also be very rude at times.
  • LJ
    Lily Johnson
    Dec 30, 2025
    1.0
    I ordered my food from the kiosk self service thing I paid with my card. It went through. I didn’t give me a receipt, but it did give me an order number and I picked up one of the table numbers so they can bring it to me about 30 minutes go by I’m trying to order something else for another family member I asked them about my order as well. They told me they did not receive the order and Refused to give me my order, even though I had paid it with my own money it went through and they still refuse to give me my order I didn’t have a receipt obviously because the kiosk didn’t print me one out. I only had the order number that the kiosk gave me and they still refuse to even just look it up .so I spent over $10 for a meal that I didn’t even receive. I didn’t get a refund or nothing so my money is just spent, but I didn’t receive anything ,would not recommend going here.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's in Virginia Beach is open from 5:00 AM to 11:00 PM Monday through Friday, and open 24 hours on Saturday and Sunday.

Does this McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery from 5:00 AM to 11:45 PM every day via their delivery website or app.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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