McDonald's

Reviews

• KP

  Khalik Perry

  Nov 10, 2025
  1.0
  Worst McDonald’s in Chesapeake . Never have anything. Always messing up your order & always slow service with cold food . Never fails !
• BM

  Breanna Miller

  Nov 1, 2025
  1.0
  I don’t normally leave reviews, but at this point it feels necessary. I have never had a good experience at this McDonald’s, not once. I kept telling myself “maybe it was just a bad day,” but after years of trying different times, different methods, different days of the week, the truth is obvious: this location simply does not care. It does not matter how I order, inside, drive-thru, mobile order, or delivery, the result is the same every single time: ✅ Missing items ✅ Wrong items ✅ Cold food ✅ Zero attention to detail ✅ And an attitude like the customers are the problem If this happened once or twice, I’d brush it off. But it’s every visit. That’s not an accident, that’s a culture. And the worst part? The attitude that comes with it. Out of all the employees I’ve encountered, maybe two people have ever acted like they cared. The rest are rude, snappy, completely unbothered, and clearly over the idea of basic customer service. I’m not expecting fine dining from McDonald’s. I’m expecting the bare minimum: the food I paid for, made correctly, and handed over without an attitude. That’s it. But this location can’t even manage that. I’ve reached the point where I’d rather drive further, pay more, or eat something I wasn’t even craving, anything to avoid dealing with the mess that is this store. If corporate ever wonders why customers stop coming, this location is the example. Not because of one mistake, but because of the total lack of care, consistency, and respect for customers. I’m done giving this place another chance. It’s not “one bad shift”, it’s the standard here.
• WW

  War

  Oct 28, 2025
  1.0
  Sheet was left on Quarter Pounder. Had to be on purpose because the cheese was put directly right on top of it. Insane.
• BB

  Brian Boyd

  Oct 23, 2025
  2.0
  Always waiting in the drive thru. Multiple times I've pulled up to speaker and no one answers. Always workers inside hit no one answering drive thru. Prices change almost weekly. McDonald's has become a no go in my eyes.
• CB

  Cha Bondal

  Oct 15, 2025
  1.0
  Last night i was thinking to go at McDonald's so we decide to order some food but when we got there at the drive thru no one answered so we think it was closed at 12 midnight. Then i just calling if someone will answer me back in the speaker at the drive thru but no answer. So i went to the first window some guy just look at us like we were not there. Then suddenly lady came to the first window told us if we where picking up for doordash. She told us that it was just only for doordash or uber pick up only if is past 12 midnight. When did they start doing only for doordash or uber food pick up only at midnight? What if some people wants to eat that time and their are hungry. But it was okay that they decided to take our order the only thing that make me disappointed is we got our food but the fries was nasty and cold and our burgers the beef was cold and old . Then i paid $20 for my food and what we got just nasty cold meal . It is so sad that i do love McDonald's but the servers are nasty that night . Oh well they can just say they're closed at midnight and instead of wasting my money for nothing.

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