Location.com logo
Brand Certified

McDonald's

3.1
(2008 reviews)

Business Details

(757) 425-9416
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
601 First Colonial Rd, Virginia Beach, VA
23451, United States

Hours

Reviews

3.1
2,008 reviews
5 stars
568
4 stars
343
3 stars
348
2 stars
212
1 star
537

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Food Quality

Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained facilities.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, contributing to frustration.
  • MT
    Mina Tucker
    Feb 17, 2026
    3.0
    Convenient and quick! But can you guys please get rid, or lower the music. Changing the vibes to like how walmart has it might even create a better experience!
  • LC
    Loretta Champion
    Feb 7, 2026
    2.0
    Coffee was good, egg McMuffin was tasteless
  • XM
    Xarynia Moore
    Feb 3, 2026
    1.0
    raised prices, lowered standards. i came here once and the employees were so kind and my food was hot. guess i messed up, expecting that to be the standard. the past 3 times i went, nothing but negative experiences. they can’t get anything right. the woman taking orders can’t hear you and asks you to repeat yourself on items over and over. then i go to the window and get the most sloppy, cold, thrown together order i’ve ever seen. it’s hardly even wrapped, meat cheese and egg hanging off the muffin. i show the woman at the window and she ignores me and shuts the window in my face. i go inside to get a new sandwich, and when i pulled mine apart there was an egg shell in it. she did bring me a sandwich, but i could tell that it was the exact same sandwich just wrapped up again, still cold. and there were more eggshells as well. i’m tired of customers having to just suck it up everytime when we are paying for food an decent service. that’s literally what mcdonald’s is. for the customers. yet we just have to deal with nasty food? do not come to this location until they get their kinder staff back. & they’re gonna respond to me to “do their survey” but what’s even the point? employees get to be lazy and bad and push out bad food and bad service over and over, and nothing will ever happen to them because mcdonald’s doesn’t care about their customers. and the customers just have to learn to suck it up, and what’s the point of complaining or writing a survey if it DOESNT MATTER TO MCDONALDS. it’s ridiculous they’d rather hand out cold food over and over and drive away all their customers rather than laying down fresh meat. and i’ve worked at mcdonald’s for a long enough time to know that running the store properly and giving half a thought to your customers, is not that hard of a task.
  • PH
    Plugs Heisler
    Jan 31, 2026
    1.0
    Served me food that had been setting in a tray for hours fry’s limp as hell chicken sandwich lookin wet and cold nah you have to get better at this we have to hold our standards higher as Americans especially when we’re charging an arm and a leg for fast food not to mention when you come in all the workers are on their phone running around the restaurant like they’re at a school cafeteria or something you should be in the back working making fresh food for people
  • RD
    Robb DeCroix
    Jan 31, 2026
    1.0
    Be prepared to be ignored, wait forever, and still have your food come out wrong. This has happened multiple times at this location.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 601 First Colonial Rd, Virginia Beach?

McDonald's at 601 First Colonial Rd is open daily from 5:30 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru at McDonald's is open daily from 5:30 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: