Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,107 reviews
5 stars
617
4 stars
367
3 stars
356
2 stars
217
1 star
550
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with reports of rude staff and unprofessional behavior from management.
Food Quality
Many customers complained about the food being cold, improperly prepared, or contaminated, leading to health concerns.
Order Accuracy
Frequent issues with incorrect orders were reported, including missing items and wrong food being served.
Cleanliness
While some customers noted cleanliness, many others reported unsanitary conditions and poorly maintained facilities.
Speed of Service
Customers consistently mentioned slow service, particularly in the drive-thru, contributing to a frustrating experience.
- SSShaq1 day ago1.0Worst McDonald's in VA beach. Food always comes out cold, order is usually wrong/they forget to add something or take something off. Workers always seem to have an attitude when you get to the window or ask for extra sauce. It may not be the best job in the world, but its not right to try to ruin someone's experience because someone doesnt like their job.
- BWBryan WentworthDec 29, 20253.0Service was not good food as good as McDonald's gets I suppose.
- SFSylvia FieldsDec 27, 20251.0Poor customer service. Very greasy burger and not cooked all the way.
- TGTerry GossmanDec 14, 20251.0Absolute worst customer service out of any fast food restaurant I've been to. Every single time I go here, I get greeted with rude and inconsiderate people working both windows.
- AJamy jonesDec 1, 20251.0If I could give it less than 1 star I would. To say that I was humiliated, disrespected and mortified at my treatment would still be downplaying how I felt. I left there in tears. Due to the way I was treated by Will who said he was the top man and his staff. How he treated me was beyond unprofessional and actually was very inhumane. And the showed his staff how to treat me as well. I didn't spend a lot of money in there and I should have taken the $3.24 that I did spend in there and used it to go to Starbucks. I immediately filled a corporate complaint to which I still have not received a response. I have been a loyal customer of mcdonalds for easily 40 years and this experience has really soured me on the company as a whole.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 601 First Colonial Rd, Virginia Beach?
McDonald's at 601 First Colonial Rd is open daily from 5:30 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru at McDonald's is open daily from 5:30 AM until midnight (12:00 AM).
Can I get McDonald's delivered from this location and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM through their online ordering platform.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Which services are offered at this McDonald's in Virginia Beach?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available to order from this McDonald's?
Yes, you can order via the McDonald's app available on iOS and Android.
Where can I find the full menu for this McDonald's location?
You can view the full menu online at McDonald's official menu page linked in their profile.
What are some dining options near McDonald's at 601 First Colonial Rd?
Nearby dining options include Applebee's, Zero's Subs, Jersey Mike's Subs, Las Palmas 3, Virginian Steak House, Burger King, and Wendy's.
What nearby places might be helpful for customers visiting this McDonald's?
Customers can find the Virginia Beach DMV and St Nicholas Greek Orthodox Church nearby, useful for errands before or after dining.
Are there any fitness or health-related establishments close to McDonald's for visitors interested in wellness?
Yes, UFC GYM, Aspen Dental, Aspen Dental - Virginia Beach (Hilltop), AFC Urgent Care Hilltop, Fast Fit Body Sculpting, and Vitamin Shoppe are nearby health and fitness options.