Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained facilities.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Speed of Service
Customers experienced long wait times, particularly in the drive-thru, contributing to frustration.
MT
Mina Tucker
Feb 17, 2026
3.0
Convenient and quick! But can you guys please get rid, or lower the music. Changing the vibes to like how walmart has it might even create a better experience!
LC
Loretta Champion
Feb 7, 2026
2.0
Coffee was good, egg McMuffin was tasteless
XM
Xarynia Moore
Feb 3, 2026
1.0
raised prices, lowered standards. i came here once and the employees were so kind and my food was hot. guess i messed up, expecting that to be the standard. the past 3 times i went, nothing but negative experiences. they can’t get anything right. the woman taking orders can’t hear you and asks you to repeat yourself on items over and over. then i go to the window and get the most sloppy, cold, thrown together order i’ve ever seen. it’s hardly even wrapped, meat cheese and egg hanging off the muffin. i show the woman at the window and she ignores me and shuts the window in my face. i go inside to get a new sandwich, and when i pulled mine apart there was an egg shell in it. she did bring me a sandwich, but i could tell that it was the exact same sandwich just wrapped up again, still cold. and there were more eggshells as well. i’m tired of customers having to just suck it up everytime when we are paying for food an decent service. that’s literally what mcdonald’s is. for the customers. yet we just have to deal with nasty food? do not come to this location until they get their kinder staff back. & they’re gonna respond to me to “do their survey” but what’s even the point? employees get to be lazy and bad and push out bad food and bad service over and over, and nothing will ever happen to them because mcdonald’s doesn’t care about their customers. and the customers just have to learn to suck it up, and what’s the point of complaining or writing a survey if it DOESNT MATTER TO MCDONALDS. it’s ridiculous they’d rather hand out cold food over and over and drive away all their customers rather than laying down fresh meat. and i’ve worked at mcdonald’s for a long enough time to know that running the store properly and giving half a thought to your customers, is not that hard of a task.
PH
Plugs Heisler
Jan 31, 2026
1.0
Served me food that had been setting in a tray for hours fry’s limp as hell chicken sandwich lookin wet and cold nah you have to get better at this we have to hold our standards higher as Americans especially when we’re charging an arm and a leg for fast food not to mention when you come in all the workers are on their phone running around the restaurant like they’re at a school cafeteria or something you should be in the back working making fresh food for people
RD
Robb DeCroix
Jan 31, 2026
1.0
Be prepared to be ignored, wait forever, and still have your food come out wrong. This has happened multiple times at this location.
What are the regular opening hours of McDonald's at 601 First Colonial Rd, Virginia Beach?
McDonald's at 601 First Colonial Rd is open daily from 5:30 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru at McDonald's is open daily from 5:30 AM until midnight (12:00 AM).
Can I get McDonald's delivered from this location and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM through their online ordering platform.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Which services are offered at this McDonald's in Virginia Beach?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available to order from this McDonald's?
Yes, you can order via the McDonald's app available on iOS and Android.
Where can I find the full menu for this McDonald's location?
You can view the full menu online at McDonald's official menu page linked in their profile.
What are some dining options near McDonald's at 601 First Colonial Rd?
Nearby dining options include Applebee's, Zero's Subs, Jersey Mike's Subs, Las Palmas 3, Virginian Steak House, Burger King, and Wendy's.
What nearby places might be helpful for customers visiting this McDonald's?
Customers can find the Virginia Beach DMV and St Nicholas Greek Orthodox Church nearby, useful for errands before or after dining.
Are there any fitness or health-related establishments close to McDonald's for visitors interested in wellness?
Yes, UFC GYM, Aspen Dental, Aspen Dental - Virginia Beach (Hilltop), AFC Urgent Care Hilltop, Fast Fit Body Sculpting, and Vitamin Shoppe are nearby health and fitness options.
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