Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,090 reviews
5 stars
614
4 stars
365
3 stars
353
2 stars
215
1 star
543
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly from management, leading to a negative customer experience.
Food Quality
Many customers reported receiving cold, dry, or incorrect food orders, with several mentioning issues with freshness and preparation.
Cleanliness
While some customers praised the cleanliness of the restaurant, others noted that it was often messy and poorly maintained.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with mobile orders, indicating a lack of attention to detail.
Inconsistent Experience
Customers experienced varying levels of service and food quality depending on the time of day and staff present, with some praising specific employees while others reported poor experiences.
- CHChaz Hilliard5 days ago1.0Drive through is absolute trash. 0 stars if I could. Tell me why I got a "WHAT" with attitude when I was still sitting at the sign to make sure the order was right. Tell me why there was an upchanged after I leave the window by $3. Tell me why I had 4 people, including some random dude (TRYING TO ACT TUFF) that had no business being there, shooting me attitude when your people are the ones that screwed up. Tell me why my order was refused because of YOUR error..... ⭐️⭐️⭐️⭐️⭐️ to Burger King next door with great customer service.
- JDJillian DavisNov 16, 20251.0Would leave no stars if I could. I filled out the order on my phone. Never called my number after 10 mins waiting. Asked and they said in a minute. After 45 minutes I wanted a refund! My kid is hungry. Then they said they never even saw my order! I showed them on my phone and even checked the address. My phone was right. And they didn't give a refund
- E2emily 2Nov 16, 20251.0This is the only McDonald’s near my house and I try my hardest not to go to it because every single time I get food something is weird or wrong. A few days ago (Friday), I ordered a burger and fries and was hospitalized for E. coli or some type of contamination. Are you for real? Never again
- CWChloe WilliamsNov 5, 20251.0This place is beyond disgusting. A huge piece of bone in my sandwich almost chocked me. This is what I could capture but I hope you get the picture. Gross and the worst part is they have the audacity to ignore you and not answer the phone.
- RSRosalin ScottOct 31, 20251.0The Hispanic or White manager, has a ponytail and usually works mornings. He did not have a name tag but I frequent this location a lot and he is always working mornings. Its clear that he is a manager, he is usually on the phone and working from a tablet/ipad. He was very rude about me wanting the Monopoly piece that I paid for. I was able to successfully order at the kiosk. It wasn't until I received my food that he rudely informed me that they were sold out. I frequent this location a lot and am very disappointed. He was very rude, he raised his voice. He needs to be reprimanded immediately. That is not an example to set for his staff. I will not be purchasing from this location again. I cant stress enough how rude he was! Very disgusting behavior.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 601 First Colonial Rd, Virginia Beach?
McDonald's at 601 First Colonial Rd is open daily from 5:30 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru at McDonald's is open daily from 5:30 AM until midnight (12:00 AM).
Can I get McDonald's delivered from this location and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM through their online ordering platform.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Which services are offered at this McDonald's in Virginia Beach?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available to order from this McDonald's?
Yes, you can order via the McDonald's app available on iOS and Android.
Where can I find the full menu for this McDonald's location?
You can view the full menu online at McDonald's official menu page linked in their profile.
What are some dining options near McDonald's at 601 First Colonial Rd?
Nearby dining options include Applebee's, Zero's Subs, Jersey Mike's Subs, Las Palmas 3, Virginian Steak House, Burger King, and Wendy's.
What nearby places might be helpful for customers visiting this McDonald's?
Customers can find the Virginia Beach DMV and St Nicholas Greek Orthodox Church nearby, useful for errands before or after dining.
Are there any fitness or health-related establishments close to McDonald's for visitors interested in wellness?
Yes, UFC GYM, Aspen Dental, Aspen Dental - Virginia Beach (Hilltop), AFC Urgent Care Hilltop, Fast Fit Body Sculpting, and Vitamin Shoppe are nearby health and fitness options.