Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times in both drive-thru and curbside pickup, often exceeding 20-30 minutes.
Staff Attitude
Many reviews highlighted rude and dismissive behavior from staff, contributing to a negative customer experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and cold food upon receipt.
Cleanliness and Atmosphere
While some customers noted a clean environment and friendly staff, these positive experiences were overshadowed by complaints about service quality.
WH
Will Hoppa
Feb 16, 2026
1.0
I had an extremely disappointing experience at this McDonald’s location. The staff was rude and dismissive, and there was a long wait after being told to pull into a parking spot for my food. When the order finally arrived, it was incorrect.
To make matters worse, this was a mobile order, which ended up taking 45 minutes to prepare—completely defeating the purpose of ordering ahead. No apology, no urgency, and no accountability from the staff.
Long waits, wrong orders, and poor customer service have unfortunately become the norm here. I won’t be returning, and I wouldn’t recommend this location to anyone looking for quick or reliable service.
CR
chelaina renee
Feb 15, 2026
1.0
This McDonald’s had me sitting in the drive-through since 1224 and it’s 1253 and we still have not moved and it’s six cars in front of me. I will be calling them tomorrow.
JA
Jai Anasazi
Feb 12, 2026
1.0
Seriously DONT DO IT!!!!
Ordered for curb side on the app. Dispute the app stating for issues and refunds the store issues them… the store refused even though I waited as a dozen cars in the drive through … then told they don’t do curb side and yelled from the window that I needed to join the now much longer drive through line. Did that to then be handed 20 min cold food…. Seriously….. DONT DO IT… corporate should pull this franchise license!!!!
RA
Ryleigh Ahles
Feb 10, 2026
1.0
The employees are downright rude. I got yelled at through the drive thru intercom when they could have politely relayed that i could not use the drive thru. I then proceeded to make a curbside order and was yelled at multiple times through the drive thru window to come inside and place an order. Because I was yelled at multiple times i did not feel safe walking into the establishment alone.
HH
Hithereis
Feb 10, 2026
1.0
It was faster and cheaper to stop at the neighboring Waffle House to order,eat, and pay. Then go through the drive through.
What are the regular operating hours of McDonald's at 5833 Northampton Blvd, Virginia Beach?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Virginia Beach?
Delivery is available Monday to Sunday from 5:00 AM until 12:30 AM, and on Friday and Saturday delivery extends until 3:59 AM.
Does this McDonald's location have drive-through service and what are its hours?
Yes, the drive-through is open daily from 5:00 AM to 1:00 AM.
Can I order McDonald's delivery or pickup through an app?
Yes, you can order via the McDonald's App available on iOS and Android or through their online delivery portal.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What are some nearby breakfast or brunch restaurants close to McDonald's for alternative options?
Nearby breakfast and brunch spots include Waffle House and Lake Wright Citgo, which also offers convenience store items.
If I am staying at a nearby hotel, which accommodations are close to McDonald's at Northampton Blvd?
Nearby hotels include Econo Lodge Inn & Suites I-64 & Us 13, Fairfield Inn & Suites by Marriott Virginia Beach/Norfolk Airport, Wingate by Wyndham Virginia Beach / Norfolk Airport, and Country Inn & Suites by Radisson.
Are there other fast food restaurants nearby if I want different options?
Yes, nearby fast food options include Waffle House, Jersey Mike's Subs, Jimmy John's, Krispy Kreme, Taco Bell, and Wendy's.
Does McDonald's at Northampton Blvd offer any special rewards or mobile ordering features?
Yes, they offer MyMcDonald's Rewards for free food and provide mobile ordering and mobile offers.
What social media channels can I follow McDonald's USA for updates and promotions?
You can follow McDonald's on Twitter (@McDonalds), Instagram (@mcdonalds), TikTok, Facebook, and on their official website.
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