Brand Certified
McDonald's
3.4(2780 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4696 Bonney Rd, Virginia Beach, VA
23462, United States
Certified by McDonald's • Mar 01, 2026
(757) 497-2700
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,780 reviews
5 stars
978
4 stars
491
3 stars
472
2 stars
235
1 star
604
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders, even during off-peak hours.
Staff Attitude
Many reviews highlighted a lack of professionalism and accountability among staff, with reports of employees joking around instead of assisting customers.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
Customer Service
While some employees received praise for their friendliness, many reviews noted rude behavior and a general lack of customer care.
- HCHallie Cooper1 day ago1.0Don’t come waited 30 minutes to order and then another 5 minutes to get my food. If you don’t have the man power. Just close down, instead of wasting peoples time.
- DNDung Nguyen4 days ago1.0Slow, slower, the slowest Drive-In in history.
- GPGonca PeynirciogluFeb 24, 20265.0absolute angels work here, I get my food right every time. Especially the worker Rose, My car broke down and they helped me out so much. Very hospitable people.
- PMPatrick Phinizee, DBA, MBAFeb 11, 20261.0The wait was terrible. I saw the employees playing around and joking while customers were frustrated because of the wait. The tables and floors were dirty. The older white employee was mopping the floor and ot had food all over it. He didn't bother to sweep up the food before he mopped. The black young lady at the counter kept running to the back laughing and joking with the cook. There was no accountability whatsoever. Management was nowhere to be found.
- FTFerhat TuranJan 26, 20261.0They don't care about the customers here. They gave me an incomplete order, I went back, and they made me wait in the parking lot for a full 25 minutes.
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 4696 Bonney Rd, Virginia Beach?
McDonald's at 4696 Bonney Rd is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same day delivery, and no-contact delivery.
Can I order food online or through a mobile app from this McDonald's?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store, or via their online ordering link.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 4696 Bonney Rd, Virginia Beach, VA 23462, USA.
What services does this McDonald's offer onsite?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any other fast food options near this McDonald's?
Yes, nearby fast food options include another McDonald's and Wendy's, convenient for alternative dining choices.
What nearby shopping options are available around this McDonald's?
Nearby shopping options include DXL Big and Tall for men's clothing, Red Wing Shoes, Hustle Beach Virginia for apparel, and Best Buy for electronics.
What nearby attractions or accommodations could I visit before or after dining at McDonald's?
Nearby, you can visit Days Inn by Wyndham Virginia Beach Town Center for accommodation or enjoy dining at Sumo Japanese Steak House and Mission BBQ.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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