McDonald's

3.4
1553 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4608 Haygood Rd, Virginia Beach, VA
23455, United States

Hours

Reviews

3.4
1,553 reviews
5 stars
543
4 stars
295
3 stars
276
2 stars
131
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and poor staff interactions, with many expressing frustration over unprofessional behavior and lack of urgency.

Food Quality

There were numerous complaints about food being served cold, incorrect orders, and overall declining food quality, with some customers expressing disappointment in their meals.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, indicating a need for better cleanliness and maintenance.

Customer Experience

While some customers praised individual staff members for their service, the overall customer experience was marred by negative interactions and a lack of attention from management.
  • AT
    Arlene Townsend
    Dec 31, 2025
    3.0
    The food was barely warm. The service was very slow. It was cold in the restaurant. 🥶
  • JW
    Joshua Warren
    Dec 23, 2025
    3.0
    The food isn't as good as it once was. The lack of a cashier most of the time, is absolutely stupid. Phones in the kitchens are disgusting. How the health board let's it happen, is a mystery.
  • CR
    Clint Roberts
    Dec 19, 2025
    1.0
    Very nasty floors at 726AM all employees on Facebook and no sense of urgency but they want money crazy work here. Bathroom has pee all over and doesn't look like it's been cleaned all week. PLEASE HIRE A OLDER STAFF WHO WILL ACTUALLY DO THEIR JOB
  • MC
    MARK JOHNIE CURRIMAO
    Dec 12, 2025
    1.0
    ordered snack wrap meal and 2 hot fudge sunday and it took them 37 minutes. very slow service
  • CH
    chad henries
    Dec 7, 2025
    5.0
    Best Mcdonald's on this side in my opinion. I've only had one mishap here, but it was dinner rush and mistakes can happen. But they fixed the mistake right away and very quickly. Other than that one time. Food is always hot and fresh and the customer service is good.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's location is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.