Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Customers frequently reported dirty dining areas and restrooms, with some noting unsanitary conditions.
Food Quality
Many customers expressed dissatisfaction with the food quality, mentioning cold, stale, or incorrectly prepared items.
Staff Attitude
Several reviews pointed out unprofessional behavior among staff, including arguing and lack of customer engagement.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for excellent service and noted positive experiences.
MW
M W
2 days ago
1.0
If people are waiting over 20 minutes for their food at night, it should at least be HOT.
SS
Shannon Scherbinski
3 days ago
1.0
Slowest one I’ve ever been too
AO
Ashley Ortiz
6 days ago
1.0
Took forever too get my food the people that work at night like to play round forgetting people out here idk why and my food came out cold why
SS
sabreena
Oct 30, 2025
1.0
the staff…don’t even know how to describe how horrible the service is here. not saying much considering it is a fast food place but the lack of communication is crazy. got completely ignored by the staff; not to mention we waited such a long time for our food. they can’t take two second to ask us what we need after waiting at the counter for so long but they can stand in the back yelling and cussing at each other.
JJ
Josh
Oct 22, 2025
1.0
Wish I could leave less stars... Everything about it was horrible not only for me but everyone there.... Don't plan on trying to talk to anyone to order or ask questions, that no longer exist. Employees yelling cursing each other.. you also can't pay cash anymore I guess inside... Since they don't have a front customer service attendant or manager I guess.... Must order and pay a to kiosk which is card only
What are the regular operating hours of this McDonald's location?
This McDonald's location is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What delivery services are available at this McDonald's?
This McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup.
How can I order food from this McDonald's online?
You can order online via their delivery URL https://mcdonalds.order.online/business/-5579 or using the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
Where is this McDonald's located?
It is located at 4608 Haygood Rd, Virginia Beach, VA 23455, USA.
Which nearby places can I visit before or after dining at McDonald's?
Nearby places include GoArmy Virginia Beach and Virginia Beach Marines for those interested in public service, as well as various beauty and spa salons like Wynn Nail Spa and Paris Nails Spa.
Are there other food options close to this McDonald's?
Yes, nearby food options include Subway, Papa Johns Pizza, and Plaza Azteca Haygood for Mexican cuisine.
What nearby services complement a visit to this McDonald's?
Complementary nearby services include professional photography at Perfected Graphics Art of Photography, event planning by CMT Event Planning, and hair salons such as Love Your Hair and Hair Cuttery.