Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Food Quality
There were numerous complaints about food being served cold, stale, or incorrect, leading to dissatisfaction.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty tables, restrooms, and overall unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted positive experiences.
JJ
Jason
5 days ago
1.0
Just waited 16 minutes in parking space D. Watched 13 cars go through the line and get their food after me. Finally got the food, it was cold. Been looking for a reason to stop eating fast food. This is it.
OP
Osie Pallette
Feb 8, 2026
5.0
This location has some of the hottest food that comes out of their drive- thru window, I stopped in on my way to a side hustle small cleaning job, I ordered a sausage and egg biscuit and I almost burnt my tongue, please keep up the great food and service's. Thankyou
RG
Roke Gonzalez
Jan 6, 2026
5.0
good service
AT
Arlene Townsend
Dec 31, 2025
3.0
The food was barely warm. The service was very slow. It was cold in the restaurant. 🥶
JW
Joshua Warren
Dec 23, 2025
3.0
The food isn't as good as it once was. The lack of a cashier most of the time, is absolutely stupid. Phones in the kitchens are disgusting. How the health board let's it happen, is a mystery.
What are the regular operating hours of this McDonald's location?
This McDonald's location is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What delivery services are available at this McDonald's?
This McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup.
How can I order food from this McDonald's online?
You can order online via their delivery URL https://mcdonalds.order.online/business/-5579 or using the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
Where is this McDonald's located?
It is located at 4608 Haygood Rd, Virginia Beach, VA 23455, USA.
Which nearby places can I visit before or after dining at McDonald's?
Nearby places include GoArmy Virginia Beach and Virginia Beach Marines for those interested in public service, as well as various beauty and spa salons like Wynn Nail Spa and Paris Nails Spa.
Are there other food options close to this McDonald's?
Yes, nearby food options include Subway, Papa Johns Pizza, and Plaza Azteca Haygood for Mexican cuisine.
What nearby services complement a visit to this McDonald's?
Complementary nearby services include professional photography at Perfected Graphics Art of Photography, event planning by CMT Event Planning, and hair salons such as Love Your Hair and Hair Cuttery.
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