Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and poor staff interactions, with many expressing frustration over unprofessional behavior and lack of urgency.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and overall declining food quality, with some customers expressing disappointment in their meals.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, indicating a need for better cleanliness and maintenance.
Customer Experience
While some customers praised individual staff members for their service, the overall customer experience was marred by negative interactions and a lack of attention from management.
AT
Arlene Townsend
Dec 31, 2025
3.0
The food was barely warm. The service was very slow. It was cold in the restaurant. 🥶
JW
Joshua Warren
Dec 23, 2025
3.0
The food isn't as good as it once was. The lack of a cashier most of the time, is absolutely stupid. Phones in the kitchens are disgusting. How the health board let's it happen, is a mystery.
CR
Clint Roberts
Dec 19, 2025
1.0
Very nasty floors at 726AM all employees on Facebook and no sense of urgency but they want money crazy work here. Bathroom has pee all over and doesn't look like it's been cleaned all week. PLEASE HIRE A OLDER STAFF WHO WILL ACTUALLY DO THEIR JOB
MC
MARK JOHNIE CURRIMAO
Dec 12, 2025
1.0
ordered snack wrap meal and 2 hot fudge sunday and it took them 37 minutes. very slow service
CH
chad henries
Dec 7, 2025
5.0
Best Mcdonald's on this side in my opinion. I've only had one mishap here, but it was dinner rush and mistakes can happen. But they fixed the mistake right away and very quickly. Other than that one time. Food is always hot and fresh and the customer service is good.
What are the regular operating hours of this McDonald's location?
This McDonald's location is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What delivery services are available at this McDonald's?
This McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup.
How can I order food from this McDonald's online?
You can order online via their delivery URL https://mcdonalds.order.online/business/-5579 or using the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
Where is this McDonald's located?
It is located at 4608 Haygood Rd, Virginia Beach, VA 23455, USA.
Which nearby places can I visit before or after dining at McDonald's?
Nearby places include GoArmy Virginia Beach and Virginia Beach Marines for those interested in public service, as well as various beauty and spa salons like Wynn Nail Spa and Paris Nails Spa.
Are there other food options close to this McDonald's?
Yes, nearby food options include Subway, Papa Johns Pizza, and Plaza Azteca Haygood for Mexican cuisine.
What nearby services complement a visit to this McDonald's?
Complementary nearby services include professional photography at Perfected Graphics Art of Photography, event planning by CMT Event Planning, and hair salons such as Love Your Hair and Hair Cuttery.