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McDonald's

3.6
(825 reviews)
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Business Details

5236 Providence Rd, Virginia Beach, VA
23464, United States
(757) 467-0081
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5236 Providence Rd, Virginia Beach, VA
23464, United States

Hours

Reviews

3.6
825 reviews
5 stars
343
4 stars
171
3 stars
121
2 stars
54
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and professional to rude and dismissive.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Feedback on food quality varied, with some praising fresh and hot meals while others complained about cold or poorly prepared food.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms.

Speed of Service

There were numerous complaints about slow service, especially during busy times, with long wait times reported.
  • PP
    phia
    Dec 16, 2025
    1.0
    Worst mcdonald’s ever, they put hair in your food and basically throw your food at you. The service is awful and they are disrespectful. PLEASE DO NOT GO HERE!
  • AR
    Audrey Renn
    Dec 16, 2025
    5.0
    I think this is the best McDonald's in Virginia Beach. They are very prompt and professional. The food is always good.
  • BB
    Britt
    Dec 10, 2025
    1.0
    Never will go to a McDonalds in Virginia again. My family travels a lot and this is completely unacceptable behavior from employees everywhere I go in Virginia. They are all nasty and unhappy to be at work. I’ve worked in fast food and something is wrong about this state and the employees. Do better McDonalds and hire better employees if it’s them. But really every location in Virginia….
  • SS
    Samantha
    Dec 3, 2025
    5.0
    A great McDonald's. They always have food fresh and they never get my order wrong. Staff is always so friendly and easy to talk with!
  • MM
    Mike Miller
    Oct 29, 2025
    3.0
    It's not for adults or disabled. The seats are made for little kids. Terrible seating, just Terrible.
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Certified March 01, 2026Yext Knowledge Graph
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