McDonald's

3.6
813 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5236 Providence Rd, Virginia Beach, VA
23464, United States

Hours

Reviews

3.6
813 reviews
5 stars
335
4 stars
170
3 stars
121
2 stars
54
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality; some praised fresh and hot items, while others complained about cold or poorly prepared food.

Cleanliness

Several reviews highlighted dirty tables and bathrooms, indicating a need for improved cleanliness.

Customer Experience

Positive experiences noted friendly staff and good service, but many customers expressed frustration with overall service quality.

Order Accuracy

Numerous complaints about incorrect orders and missing items, suggesting a lack of attention to detail.
  • MM
    Mike Miller
    Oct 29, 2025
    3.0
    It's not for adults or disabled. The seats are made for little kids. Terrible seating, just Terrible.
  • MR
    Michael Raymer
    Oct 24, 2025
    4.0
    I couldn't pass up my favorite sausage and egg McMuffin w hash brown
  • MR
    Matt Radley
    Oct 24, 2025
    1.0
    I ordered with the MOBILE APP and rode my bike a half mile ,locked it up outside,and im waiting for 10 minutes inside while the drive thru keeps moving. Whats the point of ordering mobile. The counter works fine but yall dont run the counter anymore. We hate mcdonalds now. Its like this everytime. The app ensures long wait times. Possibly double the normal time
  • RR
    Randy
    Oct 23, 2025
    1.0
    Cold food the coffee was also cold, horrible service.the floors and tables are dirty.the bathroom was worse.
  • RS
    Rachel Selbe
    Oct 18, 2025
    1.0
    Everyone has bad days, I just get the feeling they take your order, then immediately ignore it. I ordered a double quarter pounder, no pickles, no onions, no ketchup, with Mac sauce. They did not one that. Loads of onions, pickles full pressed into the top bun like it had been there for a while, zero Mac sauce. They even wrote on my receipt to only put mustard, and there no mustard. Like...huh? It feels intentional after too many opposites.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 5236 Providence Rd, Virginia Beach?

Delivery is available daily from 5:00 AM to 11:30 PM.

What time does the drive-through at this McDonald's location open and close?

The drive-through is open every day from 5:00 AM to 1:00 AM the following day.