Brand Certified
McDonald's
3.4(1512 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5349 Indian River Rd, Virginia Beach, VA
23464, United States
Certified by McDonald's • Mar 01, 2026
(757) 420-1930
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,512 reviews
5 stars
523
4 stars
302
3 stars
272
2 stars
129
1 star
286
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
While some customers praised friendly staff, there were significant complaints about rude service and poor management, particularly from a specific manager.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions reported in both the dining area and bathrooms.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and well-prepared items, others received cold or poorly made meals.
- DSdon smithFeb 21, 20265.0The best McDonald’s I’ve been to ever, and I don’t mean that lightly. Food is always fresh and service is great. Employees are always kind and helpful. I will miss this place when I move away. Seriously, best McDonald’s I’ve been to.
- CAChắc Cà ĐaoFeb 19, 20265.0I was there and no on google map.
- BBBob BalsleyFeb 17, 20263.0Ice cream cone was just so.
- RRRussell RobertsonJan 30, 20261.0I never got to order because the person who was running the drive-thru needed more training, it makes no sense to try and place an order when the person receiving the order has no clue how to take it!
- BRBessie RussellJan 29, 20262.0top
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 5349 Indian River Rd?
The McDonald's location at 5349 Indian River Rd in Virginia Beach is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 9:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 11:45 PM at this McDonald's location.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, this McDonald's has a drive-thru that operates daily from 5:00 AM until midnight.
What types of payment does McDonald's at 5349 Indian River Rd accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Which services does this McDonald's provide to customers?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app for ordering from this McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Can customers earn rewards at this McDonald's location?
Yes, customers can earn points for free food through MyMcDonald's Rewards.
What nearby dining options are around McDonald's on Indian River Rd?
Nearby dining options include Chick-fil-A, Jam Cafe (Caribbean cuisine), Dong's Diner (American), Manila Bistro, Burger King, and Daisy's Seafood. You can explore these for different tastes before or after visiting McDonald's.
Are there places nearby McDonald's where customers can get automotive services?
Yes, customers can visit Take 5 Oil Change, which offers oil changes and automotive repair services near McDonald's on Indian River Rd.
Which family-oriented or child care locations are close to McDonald's on Indian River Rd?
First Discovery Academy, a day care and preschool, is nearby, providing options for families visiting McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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