Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,499 reviews
5 stars
514
4 stars
302
3 stars
271
2 stars
128
1 star
284
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 15 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
While some customers praised friendly staff, numerous reviews mentioned poor customer service experiences, including rude interactions and lack of attention.
Cleanliness
The cleanliness of the restaurant was a mixed bag; some customers noted clean restrooms and dining areas, while others reported dirty conditions.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh and well-prepared meals, while others received cold or poorly made items.
- NTNicholas Tisor6 days ago1.0I’ve seen people at the special Olympics move faster and who were more motivated! The self serve kiosk was out of receipt paper, so I didn’t know my order number. What seemed like 20 hrs, I finally got my fries and they were soggy and cold. Even if you have plenty of time and want decent food, never choose this McDonalds!
- VPVincent PhamNov 12, 20251.0Terrible service. Missing my order 5-7 times
- XSXorey SmithNov 6, 20255.0Great
- RVrose velezNov 5, 20251.0I waited a flipping hour attempting to do the online chit! Order wouldn't authentic so mgr come out from backroom and is like WHAT DID YOU ORDER? I told her and also told her I was waiting 4 20 minutes out there for my order! She did NOT prioritize my order, she focused on the drive thru 100% HORRIBLE SERVICE
- SOSaQuarius OwensNov 4, 20251.0Extremely slow. .excuses is all you get ..
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 5349 Indian River Rd?
The McDonald's location at 5349 Indian River Rd in Virginia Beach is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 9:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 11:45 PM at this McDonald's location.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, this McDonald's has a drive-thru that operates daily from 5:00 AM until midnight.
What types of payment does McDonald's at 5349 Indian River Rd accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Which services does this McDonald's provide to customers?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app for ordering from this McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Can customers earn rewards at this McDonald's location?
Yes, customers can earn points for free food through MyMcDonald's Rewards.
What nearby dining options are around McDonald's on Indian River Rd?
Nearby dining options include Chick-fil-A, Jam Cafe (Caribbean cuisine), Dong's Diner (American), Manila Bistro, Burger King, and Daisy's Seafood. You can explore these for different tastes before or after visiting McDonald's.
Are there places nearby McDonald's where customers can get automotive services?
Yes, customers can visit Take 5 Oil Change, which offers oil changes and automotive repair services near McDonald's on Indian River Rd.
Which family-oriented or child care locations are close to McDonald's on Indian River Rd?
First Discovery Academy, a day care and preschool, is nearby, providing options for families visiting McDonald's.