McDonald's

3.2
1487 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3736 Virginia Beach Blvd, Virginia Beach, VA
23452, United States

Hours

Reviews

3.2
1,487 reviews
5 stars
472
4 stars
291
3 stars
223
2 stars
133
1 star
368

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not prepared as requested.

Wait Times

Long wait times are a common complaint, with customers frequently reporting delays in both drive-thru and in-store service.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or improperly cooked items.

Cleanliness

The cleanliness of the restaurant is often criticized, with reports of dirty dining areas and unsanitary conditions.
  • ML
    Michelle Lugtu
    2 days ago
    1.0
    Got a whole attitude from the young teenager for trying to give me the wrong order I didn't pay for. She gave the death stare right when she opened the window. Very disappointed in the customer service. Won't ever give them my money again.
  • PP
    prince pesh
    Nov 4, 2025
    1.0
    Bathrooms are Unsanitary.
  • NJ
    Nyla Johnson
    Oct 27, 2025
    5.0
    I come here often due to it being a quick & cheap option by my job and there three ladies that work the drive through is amazing. They give great customer service everytime and I know first hand that customer service is not easy. Much appreciated!
  • CC
    Caleb
    Sep 24, 2025
    3.0
    Poor service they didn't fix my friends order from a triple cheeseburger to a Big Mac. Thus could have been easily fixed. Shame on this service. They blew off my friend and called him a lier
  • KW
    Kenzie Wexler
    Sep 16, 2025
    5.0
    This McDonalds used to be so bad and I mean that in the nicest way cause it’s so much better now. Everyone at the window is always so nice (there was someone named Teresa and I think someone else named Sophia or something not sure but they were both super nice). The last 2 or 3 times I’ve been here the fries are so hot and salty which is like the main thing I go for lol. And they fill the drinks all the way! Keep it up 😝

Frequently Asked Questions About McDonald's

What are the delivery hours for the McDonald's at 3736 Virginia Beach Blvd?

Delivery is available every day from 5:00 AM to 11:45 PM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM.