McDonald's

3.2
1498 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3736 Virginia Beach Blvd, Virginia Beach, VA
23452, United States

Hours

Reviews

3.2
1,498 reviews
5 stars
476
4 stars
291
3 stars
224
2 stars
134
1 star
373

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Customer Experience

While some customers praised individual staff members for their friendliness, overall experiences were marred by negative interactions and dissatisfaction.
  • AQ
    Aug Qui
    Jan 2, 2026
    1.0
    All the workers stressed out and don’t even acknowledge anyone is in the store. Every McDonald’s in this area is the same way they act like the drive thru is the only thing happening
  • AE
    Adam Eisenberg
    Dec 21, 2025
    1.0
    They put the slow in fast food
  • KH
    Krystal Hess
    Dec 16, 2025
    1.0
    I honestly feel like good luck finding a McDonald's in the 757 area with great customer service, and good food at the same time. It's truly one or the other or nothing at all. Came in to order bc the drive thru wasn't moving. Order through the kiosk and then waited up front by the register to get drink cups. Was advised five minutes later no drinks are to be made in the dinning area, they are all to be made in the back. Okay understandable but this would free up a lot of waiting and extra work if the customer can make their own drinks like any other McDonald's any other fast food. But for me it's the attitude, the eye rolls, and dumb looks you get when you're doing nothing but saying thank you and have a good f
  • JR
    Jene Richmond
    Dec 6, 2025
    1.0
    Horrible service they don’t listen to what you ask for. To many young adults that don’t want to work. They throw your food together I had to throw away my food because I lost my appetite. Never will return. Actually never buying from McDonald’s anymore horrible service. I’m disgusted. 🤢
  • ML
    Michelle Lugtu
    Nov 22, 2025
    1.0
    Got a whole attitude from the young teenager for trying to give me the wrong order I didn't pay for. She gave the death stare right when she opened the window. Very disappointed in the customer service. Won't ever give them my money again.

Frequently Asked Questions About McDonald's

What are the delivery hours for the McDonald's at 3736 Virginia Beach Blvd?

Delivery is available every day from 5:00 AM to 11:45 PM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM.