McDonald's

Reviews

• UC

  United Civilrights

  3 days ago
  5.0
  Quavon one of the best customer service ever experienced in a McDonald's in Virginia Beach and the Hampton Roads area that includes Norfolk Fort Smith Chesapeake Hampton Williamsburg he has great customer service he knows how to respect customers United civil rights Freedom Equal justice experience that today 100,000% customer service
• IT

  Ianna Torrey

  4 days ago
  1.0
  If i could give negative trust me i would. First off, we get there sit at the box, try saying hello multiple times and nothing. So we drive to the first window, no one, okay second window. No one at first so we sit there and wait. Someone comes, a blonde hair kid seeming teen. He’s glued to his phone while continuously hitting his vape not even noticing us, after waiting a period of time, he notices. Says the snackwrap? We proceed to ask if the speaker box is working because we got absolutely no response. He states he probably just didn’t hear us, so we put an order in, this kid seems to barely be understanding. Finally we get it in, wait 10 minutes, he coms back, “the snackwrap? Oh wait what did you guys have” like seriously? He almost didn’t take our payment, seeming to completely forget. MIND YOU it wasnt busy at all, there was only us there. We get out food and ask for sauces, gives us the wrong ones, ok. Fries are barely filled in the container, they’re over fried, and not a drop of salt on them. This location is absolutely ridiculous and the ENTIRE team need to be reviewed immediately. There is no reason so many issues should exist.
• SW

  Stephanie Wong

  Feb 21, 2026
  5.0
  Was really skeptical with the reviews, but coming here, their food was crispy. Extremely yummy, and the workers were very nice. My daughter is also the biggest critic and she said two thumbs up bro
• CW

  Chalonda Watkins

  Feb 16, 2026
  5.0
  I went into this McDonald's because of the great deal on the app. $5 20 piece nuggets is a must have for my son. They were very busy. Jordan was in the front handling packing the food for the drive thru, the lobby, and doordash and Uber eats. Everyone got fresh fries!!! Their communication was on point. We didn't wait long and they were short staffed. They worked the store very efficiently. I will definitely go back. Their customer service was on point as well. Very good job!!!
• NM

  Nguyen Hoang Kieu My

  Feb 10, 2026
  2.0
  I’m not going to come back. I don’t have much time in the morning so I often do the mobile order and when I get to the counter to pick up I have to wait more. Many times as like this morning, I came to the counter and I had to stand to wait for almost 10min to pick up my food and I saw people came behind me they paid directly and they could get their stuffs before me. Does it make senses? When you do not have much time so you choose to order online and your food is supposed to be ready but you have to wait longer. So why do I order online to save time? This is the last time I ordered MC and I deleted your app on my phone.

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