Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,305 reviews
5 stars
649
4 stars
370
3 stars
389
2 stars
237
1 star
660
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold or old food, with specific complaints about undercooked items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms.
Customer Experience
While some staff were praised for their friendliness, overall customer service was criticized for being rude and unhelpful.
- DMDekeara Mizzell6 days ago1.0Worst McDonald’s ever, poor customer services , food never fresh. They need help really bad , store just dirty mangers act like employees, very bad service very bad!!! It’s needs to be shut down!
- KPKristopher PinkermanJan 4, 20261.0Food left alot to be desired. The fries where not crispy, they were warm and limp. I ordered extra tarter sauce on my double filetofish sandwichs and there was barely any tarter on either, literally the opposite of what I ordered. I double checked my receipt and it was on the receipt. Service was slow inside, there was a large shelf filled with delivery orders just sitting from the time I walked in until I left and only 1 picked up while I was there. But they kept stacking them up ahead of the people in the lobby so I was there for at least 10 to 15 minutes waiting for 2 double filetofish and a large fry with only 1 person ahead of me inside.
- SKSammie KeyzJan 3, 20261.0Placed a mobile order. When I got to the window the girl asked me what I ordered 😂😂😂 . I mean, can we really expected decent service at and McDonald's anymore?
- SHSusan HulettDec 29, 20251.0They gave me a cold fish sandwich with a hard bun in the drive thru. I took it inside and after I left the property realized they changed the bun and gave me back the cold fish. 🤬
- NPNate ParaisoDec 27, 20251.0Horrible, horrible place would never recommend to anybody here i could not recommended service was ok…but then all of a sudden lady was unprofessional about the french fries 😒 my big mac was burnt THE MEAT WAS Overcooked 🤣 ATMOSPHERE WAS DISGUSTING
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 404 Birdneck Rd, Virginia Beach?
McDonald's is open daily from 5:30 AM to midnight.
During what hours is the McDonald's drive-through service available?
The drive-through is open every day from 5:30 AM to midnight.
What delivery services does McDonald's offer at this location?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery online?
You can order delivery through their website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
Are there any nearby entertainment options close to McDonald's at 404 Birdneck Rd?
Yes, Sky Zone Trampoline Park is nearby, offering a fun recreational option before or after your meal.
Can I visit a beach close to this McDonald's location?
Yes, the Atlantic Avenue Virginia Beach and the Virginia Beach Oceanfront on The Boardwalk are nearby and great spots to enjoy the beach.
Are there any nearby hotels where I can stay when visiting this McDonald's?
Nearby hotels include DoubleTree by Hilton Hotel Virginia Beach, DoubleTree by Hilton, and various hotels and resorts offering accommodation options.
What categories of food and service does this McDonald's offer?
The McDonald's offers a variety of menu items including burgers, sandwiches, coffee, breakfast, frozen yogurt, and ice cream, with services like mobile ordering, drive-thru, delivery, WiFi, and gift cards.