Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
799 reviews
5 stars
295
4 stars
161
3 stars
112
2 stars
75
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported excessively long wait times, often exceeding 30 minutes for their orders.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were described as rude or inattentive.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.
Pricing Concerns
Customers expressed dissatisfaction with high prices and perceived value, noting that meals felt overpriced for the quality received.
- RWRobert WasingerNov 11, 20255.0This store has always been better in my opinion than all others in Customer Service and overall experience! This morning, Stephanie was so patient with me ordering my coffee because I had no idea what to get? I usually just drink iced coffee in the summer but today first snow of the year in Virginia Beach I wanted a hot coffee. Stephanie was very patiently and helped me out. Definitely above and beyond I think the cold weather affected my thought process lol!! just wanted to share what a pleasurable experience I had thank you Stephanie
- MMMichael McAleaNov 10, 20255.0⭐️⭐️⭐️⭐️⭐️ We stopped by around 8:45pm for ice cream, fully expecting the machine to be down as usual — but to our surprise, Ms. Jerri greeted us with a smile and said, “Honey, how many do ya want?” She was incredibly friendly, held a great conversation, and never once asked us to pull forward just to save her timer. This was genuinely the best McDonald’s visit I can remember and gave me hope that McDonald’s still has amazing people behind the counter. Huge shoutout to Ms. Jerri — thank you for being awesome!
- RRRoxannamarie RayNov 4, 20255.0The food here is definitely better than most in our area hands down... however I must say since covid I have been left more than wanting in the customer service area of most fast food chains and this McDonalds sincerely has the best customer service in our area period! Staff is so pleasant and courteous with customers that I will drive way out of the way from now on to come to this location. Mrs Gayle was just super professional and NICE... its not a usual combo these days because professionalism now a days seem to have removed the nice factor from the equation. She greets everyone with a smile and cheerful heart no matter the disposition of the party being greeted. Tyler another manager there also has such a warm disposition even against the odds and does not act like the customer is only a dollar bill, makes you feel like a person too which I value tremendously! Minayah another manager that deserves recognition for her great work ethic and customer service skills! The staff from management to the window person all are just fantastic! Thank you for setting the bar and upholding the values of what customer service should be all about!
- CKCem KaSep 18, 20255.0Loved it. Staff are really helpful and good.
- JWJessie WillsSep 16, 20251.0Very rude people. Manager hit me with a door
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 2432 Princess Anne Rd, Virginia Beach?
McDonald's at 2432 Princess Anne Rd is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru that operates daily from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery at this location and during what hours?
Yes, delivery is available every day from 5:00 AM to 10:30 PM at this location.
What services does this McDonald's offer besides dine-in?
Services include drive-thru, curbside pickup, delivery including same-day and no contact delivery, mobile ordering, mobile offers, gift cards, and WiFi.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit when I come to McDonald's at Princess Anne Rd?
Nearby places include Enterprise Rent-A-Car for vehicle rentals, Redbox for movie rentals, and Beach Municipal Federal Credit Union for banking services.
Are there any coffee shops near McDonald's at this location?
Yes, Biggby Coffee is a nearby coffee shop and cafe where you can enjoy additional beverage options.
How can nearby public services benefit customers visiting McDonald's at 2432 Princess Anne Rd?
Customers have access to nearby public offices like Virginia Beach City Registrar Office and the Municipal Center, which can be convenient if visiting government services before or after enjoying a meal at McDonald's.