Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,657 reviews
5 stars
552
4 stars
363
3 stars
314
2 stars
148
1 star
280
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude management and long wait times.
Food Consistency
Food quality is inconsistent, with reports of cold or poorly made items, but some customers enjoyed fresh and hot meals.
Cleanliness Issues
Several reviews mention cleanliness problems, particularly in restrooms and dining areas, impacting overall customer satisfaction.
Management Concerns
Negative feedback highlights poor management practices, including rude behavior and lack of oversight, affecting staff performance and customer experience.
- TRTammy Ronberg1 day ago1.0Unfortunately, this McDonald’s on General Booth consistently has issues, and today was especially disappointing. I ordered a double cheeseburger with extra onions; it arrived without onions despite the receipt noting “extra onions.” When I brought it back, instead of remaking it properly, the manager instructed staff to simply add onions to the already cold, opened burger. Additionally, our double bacon Quarter Pounder was made as a single patty, despite being charged for a double. Overall, the service, accuracy, and professionalism at this location were very poor.
- SSSummer SosaJan 5, 20263.0So apparently they're now charging $0.56 for a small water to "certain" people, as I was told by manager John Paul (JP). That is a direct quote. So it didn't matter that I ordered coffee and a meal and wanted a side of water because apparently "certain" people get charged for their water. I've never had this happen at a McDonald's. Water is a basic human necessity and readily given at restaurants. When I confronted him on this, he was rude for every interaction we had concerning my order.
- KCKyle ColemanJan 3, 20261.0We go to this location quite often. We moved here from Ohio and love the area. however, tonight we went through the drive through and got a few burgers and a ten piece nugget meal. We then proceeded to go to Harris Teeters and while I was inside my wife noticed McDonald's forgot the 10 piece nuggets. So we drove back where we sat in line forever, got to the window and the lady never spoke one word to us. Not one. We said we were just here and showed them the bag, they took the bag looked around put a 10 piece in it and just handed it back. Literally not one word was said to us. Now we have cold food, no one said sorry for forgetting the nuggets it's just crazy. The customer service industry is so broken it's horrible. Training is all I can say!!
- SWSavannah WardDec 30, 20255.0Food was actually good. We waited forever in the drive thru but the lady who took our order was kind and friendly. It was nice to have a place open on the holidays.
- HCHampton Roads Home & CommercialDec 29, 20255.0Best McDonald's out of the top five I think they're number two in the Hampton Roads area. The food is always perfect the service is always fast and all employees are very greeting and happy. Everything is super clean always also
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2097 General Booth Blvd, Virginia Beach?
McDonald's at this location is open daily from 5:30 AM to midnight.
What are the drive-through hours for this McDonald's?
The drive-through is available every day from 5:30 AM to 12:00 AM (midnight).
What delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's for delivery or pickup online?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's has a drive-through available.
Where is McDonald's located in Virginia Beach?
It is located at 2097 General Booth Blvd, Virginia Beach, VA 23454, USA.
What nearby places can I visit before or after enjoying a meal at McDonald's?
Nearby places include Relax The Feet spa for relaxation, Volcano Sushi Bar if you're interested in Japanese cuisine, and Pitbull Tobacco for tobacco and gifts.
Are there any nearby banks or credit unions near McDonald's?
Yes, Chartway Credit Union, Chartway Federal Credit Union, and Virginia Beach Schools Federal Credit Union are nearby for your banking needs.
What conveniences are close to McDonald's at 2097 General Booth Blvd?
Convenience stores like 7-Eleven and Strawbridge Pit Stop gas station are nearby, as well as a Rite Aid pharmacy for your shopping and health needs.