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McDonald's

3.4
(1770 reviews)

Business Details

(757) 471-8816
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2037 Lynnhaven Pkwy, Virginia Beach, VA
23456, United States

Hours

Reviews

3.4
1,770 reviews
5 stars
583
4 stars
381
3 stars
295
2 stars
133
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, which is unacceptable for a fast food establishment.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and poorly prepared food, indicating a lack of attention to detail.

Staff Attitude

Feedback highlighted inconsistent staff demeanor, with some employees being friendly while others were reported as rude or unprofessional.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and concerns about food safety.

Food Quality

Customers expressed dissatisfaction with the freshness and quality of the food, with reports of cold or poorly prepared items.
  • GB
    GC B
    Feb 21, 2026
    1.0
    Thr absolute worse. Nothing here is fast. On Saturday there are a bunch of unsupervised kids making a bunch of noise and cursing. You have to dang near go in the kitchen to get someone's attention. Kiosk kot working...will not be coming back here
  • MM
    Mike Mike
    Feb 19, 2026
    5.0
    Delicious food, beautiful decorations, and friendly employees.
  • DS
    Douglas S042
    Feb 16, 2026
    1.0
    This is ridiculous. I have now had multiple orders be canceled right when the order is immediately sent through the app. I’ll go in to wait for my food wait 20+ minutes only to ask what’s going on and then be told “We’re Sorry, we reset or order system and your order was lost. Since there is no order we cannot fulfill this order and we apologize” Are you kidding me!? Not to mention that this place doesn’t know even how to add extra anything onto a sandwich. Do yourself a favor and stay away since this place will mess up your orders and they will refuse to make things right when it is not even your fault.
  • ER
    Ejay Roy
    Feb 13, 2026
    1.0
    Went to the drive-thru to get dinner. As soon as I got home and opened my burger, I'm missing the bottom part of the bun. This is a shame . You got to do better. McDonald's. You really have to start doing better.
  • IO
    Ivonne Olney
    Feb 5, 2026
    1.0
    **Dashers and customers beware!!** store marks orders complete before the food is even ready, let alone bagged! When confronted, the manager said “it’s our policy to mark it by a certain time regardless of if it’s ready” this is clear contract violations to their contract and can cause dashers to lose money and their job. It also gives customers unrealistic delivery times. Don’t order from this location and if this happens to you report it to doordash!

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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