Jimmy John's

3.4
217 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1908 Landstown Centre Way, Virginia Beach, VA
23456, United States

Hours

Reviews

3.4
217 reviews
5 stars
87
4 stars
45
3 stars
18
2 stars
8
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, slow service, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about stale ingredients and poorly made orders.

Delivery Problems

Many reviews highlighted significant delays in delivery times, with some customers receiving incorrect orders or no orders at all.

Staff Behavior

Several reviews noted unprofessional behavior from staff, including rudeness and lack of attention to customers.
  • JH
    J H
    Nov 13, 2025
    5.0
    Consistent good quality & polite service. The night shift gal makes the best sandwiches!
  • JH
    Jacob Hightower
    Oct 14, 2025
    1.0
    Ordered a #8 Billy club. With extra roast beef. I got no extra roast beef no ham and no extra mayo. This was also a giant sandwich and I am extremely annoyed at the missing meat.
  • BC
    Branden Christensen
    Jul 20, 2025
    1.0
    Please read your orders and make them correctly. No tomatoes does not mean putting tomatoes and onions just because you wanted to. The ceasar wrap doesn't even come with onions. Thank you.
  • SA
    Seher Aksoy
    Jul 19, 2025
    1.0
    I ordered for 10 people yesterday. Lifenet. I picked up order. Everything was wrong order. I came back so that errors are fixed and they forgot to put 1 order in the bag. Went back again. Came back and they forgot to put chips in some of the orders. Went back 3rd time. Fixed the chips issue. Found out they gave the wrong sodas. What is the problem with this establishment. All I know is the management needs retraining. Drove back and forth 4 times for 10 sandwiches. There are better places out there.
  • JJ
    Jaden Jackson
    Aug 14, 2024
    2.0
    I get everyone has their off days but the girl that made my sub just seemed really inconvenienced that I was in there in the first place when I was the only one there and she had no other orders. First time trying jimmy John’s and probably the last.