Numerous customers reported issues with the quality of the sandwiches, including hard bread, incorrect orders, and insufficient ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Delivery Problems
A significant number of customers experienced delays and issues with delivery, often waiting much longer than advertised and receiving incorrect or incomplete orders.
Inconsistent Experience
While some customers praised the food and service, many others noted a decline in quality and consistency, suggesting a lack of reliable management.
TB
Terry Bellamy
Feb 22, 2026
1.0
Worse Jimmy John’s sandwich I’ve ever had! Bread was old, and hard, and so was the meat. I requested extra condiments, and never hardly received any. The sandwich was hard, dry, and tasteless. Definitely not worth the cost! I will not be returning to this restaurant,
DM
Daniel McCormick
Feb 14, 2026
1.0
Had the worst sandwich of my life last night and im still thinking about it. Its actually making me mad. Im not even sure how you make bread as hard as the bread they gave me. It would have been impossible for them to not notice, they just didn't care. Never ordering from this location again. Fire whoever was working the evening of Feb 13.
LC
Lauren Charles
Jan 25, 2026
1.0
I'm so sick of having issues ordering from this store location. Just save your money and go to literally any other sandwich shop
DD
Dominic
Jan 22, 2026
2.0
The food took a while to come and was pretty cold when I had it
AS
AJ S
Dec 7, 2025
1.0
That was the worst order y'all have ever sent. All around awful and threw most of it in the trash.