Jimmy John's

3.5
303 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3933 Holland Rd, Virginia Beach, VA
23452, United States

Hours

Reviews

3.5
303 reviews
5 stars
132
4 stars
49
3 stars
25
2 stars
19
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Delivery Problems

Many reviews highlighted significant delays in delivery, with orders taking much longer than advertised and missing items.

Food Quality

Customers expressed dissatisfaction with the quality and quantity of food, often receiving poorly made sandwiches or incorrect orders.

Staff Performance

While some employees received praise for their friendliness and helpfulness, there were consistent complaints about unprofessional behavior from others.

Inconsistency

Overall, the quality of service and food has been described as inconsistent, with some customers having positive experiences while others faced multiple issues.
  • AS
    AJ S
    Dec 7, 2025
    1.0
    That was the worst order y'all have ever sent. All around awful and threw most of it in the trash.
  • JH
    Jacqueline H
    Nov 23, 2025
    3.0
    Went to JJ today for a sandwich and sadly not french bread available said it would be about 25-30 minutes wait for some but they offer wheat bread or a wrap. How the hell do you not have bread prepared there were no customers there upon arrival
  • PM
    Poor Man
    Nov 23, 2025
    5.0
    Literally amazing the manager that works in the morning on weekends is super respectful and is always helpful when I need anything the food was super quick aswell
  • DT
    Daniel Trejo
    Oct 17, 2025
    5.0
    Jenna is a great employee!!! Sandwich was delicious and freaky fast!!! Kicking ranch is kicking.
  • GB
    Garr Bear
    Oct 16, 2025
    1.0
    Where's the bread? It seems like theyre out of bread every Saturday around noonish. I'm there for subs, 8 inch bread subs, not lettuce wraps!!! This is my young daughter's favorite spot, and I keep having to go to a different location because they're out of bread every time I come there around noon. Hopefully this Saturday yall arent out of bread. Sub shops should have french standard bread.