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Jimmy John's

3.5
(195 reviews)
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Business Details

2712 N Mall Dr, Virginia Beach, VA
23452, United States
(757) 340-1700
https://locations.jimmyjohns.com/va/virginiabeach/sandwiches-1687.html

About

Sandwich Restaurant

Location

Jimmy John's
2712 N Mall Dr, Virginia Beach, VA
23452, United States

Hours

Reviews

3.5
195 reviews
5 stars
90
4 stars
34
3 stars
9
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times for orders, especially during peak hours.

Food Quality

While many customers enjoyed the sandwiches, there were complaints about incorrect orders and issues with freshness.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting poor customer service experiences.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions.

Delivery Issues

Customers frequently reported problems with delivery, including missing items and long wait times.
  • AB
    Alisha Brown
    Feb 17, 2026
    5.0
    They accidently delivered the food to the wrong address, (across the street) BUTTT the Manager Alan, personally and quickly delivered a brand new order to our house. He was here in 15 minutes after calling. Everyone is allowed to make mistakes but how you handle them makes a huge difference. Plus I am so grateful for the extra meal too. 🫶
  • RN
    Rob Nolin
    Jan 30, 2026
    5.0
    While in the area for work for two weeks we managed to go to Jimmy's John's probably 6 or 7 times. Friendly, attentive staff. Quick service. Solid sandwich.
  • JL
    John Lofton
    Jan 7, 2026
    5.0
    Great Sandwiches, just a little too much lettuce, on most sandwiches ! I always request light lettuce ! But, overall, great food
  • SL
    Stephanie Leggett
    Nov 20, 2025
    1.0
    Edit: came back, back to one star. Second review: I stayed away for most of the year, but I gave it another try about a couple weeks ago and it was great and now again tonight it’s outstanding so I’m not sure what changed but they’re definitely on the up Original review: terrible, one star
  • FF
    Fred
    Nov 7, 2025
    2.0
    Service slow sandwich was a joke Jersey Mike's from now on. Jimmy John's used to be so good what happened?
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