Jimmy John's

3.5
192 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2712 N Mall Dr, Virginia Beach, VA
23452, United States

Hours

Reviews

3.5
192 reviews
5 stars
88
4 stars
34
3 stars
9
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed the sandwiches, others complained about stale bread, incorrect ingredients, and overall poor food quality.

Cleanliness

Several reviews highlighted cleanliness issues in the restaurant, including dirty bathrooms and unsanitary food preparation practices.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food, indicating that experiences can vary significantly.
  • JL
    John Lofton
    5 days ago
    5.0
    Great Sandwiches, just a little too much lettuce, on most sandwiches ! I always request light lettuce ! But, overall, great food
  • SL
    Stephanie Leggett
    Nov 20, 2025
    5.0
    I stayed away from most of the year, but I gave it another try about a couple weeks ago and it was great and now again tonight it’s outstanding so I’m not sure what changed but they’re definitely on the up
  • FF
    Fred
    Nov 7, 2025
    2.0
    Service slow sandwich was a joke Jersey Mike's from now on. Jimmy John's used to be so good what happened?
  • IK
    I'm On The Go; you already know.
    Oct 25, 2025
    4.0
    Very quick drive-thru window
  • MM
    Michelle
    Oct 22, 2025
    1.0
    Yall need to fire whoever made this it’s brown lettuce and missing my ham i paid for.